HOANG KIM TRAN
Auburn,Australia
Summary
Seeking to share my skills and experience, and progress my career. Proven ability to develop and make a significant contribution to the firm. Hard working and enjoy the challenges and satisfaction of the job well done. Gain skills quickly and have the confidence to ask when I am not sure. Ability to plan work schedules and assign duties in accordance to the work schedule Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Food and Beverage Attendant
Double Bay Intercontinental
Sydney, NSW
09.2024 - Current
- Provided exceptional customer service in high-volume dining environments.
- Collaborated with kitchen staff to ensure timely order delivery and presentation.
- Assisted in training new team members on menu items and service standards.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Food and Beverage & Banquet Attendant
Branksome Hotel
11.2021 - 06.2024
- Customer service, Food runner, Baristar, Taking order, Banquet Server, Room service, Set up conferences
Removalist
Sydney
09.2019 - Current
- Advertise online, Talk to customer, Duel with customer difficulty, Arrange stuffs in the best way to remove, Carefully and carry the stuff to make customer feel reliable
Garden City Car Wash
Upper mount gravatt, Brisbane, QLD
03.2016 - 05.2018
- Inspect parts, equipment or vehicles for cleanliness, damage and compliance with standards or regulations, Clean the plastic work inside cars, using painbrushes, Able to communicate with customer and do customer service, Always on time, Able to solve the problem when the situation changes
Vietnamese & Chinese Restaurant
Upper mount gravatt, Brisbane, QLD
04.2015 - 09.2017
- Check with customer to ensure that they are enjoying their meal and take action to correct any problem, Prepare material and explain it to customer, Collect payment from customer, Set up tables, Clean up tables, Washing dishes, Take customer order, Floor/wait staff duties, Remove dirty dishes, stack in dishwasher, Able to read menu and organise stuff in correct order
Education
Bachelor of International tourism and hotel management -
Griffith University
Brisbane, QLD01.2018
Diploma of Business -
Griffith College
Brisbane, QLD01.2016
Skills
- Active Listening and Speaking
- Tell a joke to customer and make them happy
- Pay attention to details
- Critical thinking
- Explain to customer what is best for them
- Complex problem solving
- Computer skills
- Microsoft & Excel
- Editing video
- Willing to Learn
- Social media
- Furniture Moving
- Adaptable and Flexible
- Room Setup and Breakdown
- Customer Service
- Time Management
Languages
Vietnamese
Native
English
Fluent
Targetjobtitle
Highly motivated and enthusiastic
Immigrationstatus
Permanent resident visa
Availability
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Content Creator
I can plan structure of a short skit, creativity, film and editing video for social media advertising.
Timeline
Food and Beverage Attendant
Double Bay Intercontinental
09.2024 - Current
Food and Beverage & Banquet Attendant
Branksome Hotel
11.2021 - 06.2024
Removalist
09.2019 - Current
Garden City Car Wash
03.2016 - 05.2018
Vietnamese & Chinese Restaurant
04.2015 - 09.2017
Bachelor of International tourism and hotel management -
Griffith University
Diploma of Business -
Griffith College