Kim Prinsloo
MELBOURNE,VIC
Summary
Compassion‑driven and results‑focused professional with a strong foundation in office management, workflow optimization, and relationship building. After dedicating several years to full‑time parenting, I am now ready to combine my operational strengths with my long‑standing passion for youth counselling and mental health support.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Office Manager/Sales Representative
Golden Fries
MELBOURNE, VIC
05.2024 - 05.2026
- Streamlined communication between team members and upper management to improve workflow efficiency.
- Oversaw office inventory management, ensuring timely supply orders for operational readiness.
- Managed phone calls, emails, and mail routing alongside courier services.
- Assisted in recruitment by screening resumes and coordinating interview schedules.
Sales Professional
Levande Retirement Living
MELBOURNE, VIC
02.2023 - 02.2024
- Generated new business through prospect calls and networking referrals, contributing to overall sales growth.
- Developed and executed sales strategies that expanded customer base and drove revenue growth.
- Negotiated pricing contracts with clients, maximizing profitability.
- Identified potential customers by generating leads, setting appointments, and conducting site visits.
- Engaged prospective residents through tailored tours and impactful presentations.
- Collaborated with marketing team to create promotional materials and events that increased engagement with prospective residents.
- Assisted residents in navigating available services and amenities.
- Coordinated staff efforts to ensure seamless onboarding for new residents.
Senior Retail Manager
MCA Floors
MELBOURNE, VIC
03.2020 - 12.2022
- Oversaw daily retail operations, enhancing customer satisfaction through efficient workflows.
- Implemented merchandising strategies that improved product visibility and appeal.
- Managed inventory levels by coordinating with suppliers, ensuring optimal stock availability.
- Led team meetings to effectively communicate goals, updates, and best practices.
- Resolved customer complaints promptly to uphold brand reputation and loyalty.
- Identified improvement opportunities by analyzing key metrics, driving informed decision-making.
- Managed special store projects aimed at enhancing store-wide processes and operations.
Education
Diploma of Counselling And Mental Health
Institute of Applied Psychology
Nation Wide02-2024
Pathology Collection
Lab Tech Training
Melbourne, VIC02-2021
Skills
I bring a unique blend of practical organizational expertise and genuine human‑centered care My background includes streamlining administrative processes, improving communication channels, and enhancing team efficiency — skills that translate seamlessly into school environments and youth support roles
With a deep commitment to fostering emotional wellbeing, I aim to contribute meaningfully within the schooling system by supporting young people, promoting mental health awareness, and creating safe, supportive spaces where students feel heard, valued, and empowered
- Youth Mental Health & Counselling Passion Driven to support young people through empathy, active listening, and trauma‑informed principles
- Operational & Administrative Expertise Proven ability to streamline workflows, manage inventory, coordinate teams, and maintain smooth daily operations
- Relationship Building Skilled in building trust with students, families, and staff through clear communication and genuine care
- Parenting Experience as a Strength Years as a full‑time mum have strengthened my patience, emotional intelligence, conflict resolution, and ability to support young people through challenges
- School System Readiness Equipped to contribute to wellbeing programs, student support roles, administrative coordination, and mental‑health‑focused initiatives
Languages
English
Full Professional
Afrikaans
Professional
Certification
- Working with Children's check
- Full Australian Driver's Licence
- HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
Timeline
Office Manager/Sales Representative
Golden Fries
05.2024 - 05.2026
Sales Professional
Levande Retirement Living
02.2023 - 02.2024
Senior Retail Manager
MCA Floors
03.2020 - 12.2022
Diploma of Counselling And Mental Health
Institute of Applied Psychology
Pathology Collection
Lab Tech Training