Kim Reid
Certificate 1V Care Supervisor In Aged Care
Tuncurry,NSW
Summary
Proven Care Supervisor at Baptist Care, adept in care quality assessments and fostering compassionate client relationships. Excelled in developing individualized care plans, enhancing patient outcomes by implementing quality improvement initiatives. Skilled in clinical documentation and vital sign monitoring, achieving significant improvements in patient care coordination and compliance. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
21
21
years of professional experience
Work History
Care Supervisor
Baptist Care
09.2003 - Current
- Maintained detailed records in compliance with agency standards and regulations.
- Assessed clients and developed plans to meet needs.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Communicated with healthcare providers to facilitate continuity of care.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Arranged transportation and documented details of discharge transition plans.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
- Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
- Enhanced patient care by developing and implementing individualized care plans.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Aged Care Certificare 1V
05.2006
Skills
Care Quality Assessments
Timeline
Care Supervisor - Baptist Care
09.2003 - Current
Baptist Care - , Aged Care Certificare 1V
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