KIM ROSEWALL

• Program Manager for the Ministerial National Reform to develop Interoperability for Australia’s electronic conveyancing system to support a sustainable, competitive market structure for electronic conveyancing, driving competition and innovation.
• Successfully launched a critical milestone which was the pilot for an Interoperable Transaction of two refinance transactions relating to properties in Queensland and involving the two Electronic Lodgment Network Operators (ELNOs) currently operating in the electronic conveyancing market, Property Exchange Australia Limited (PEXA) and Sympli Australia Pty Ltd (Sympli).
• Program Managed the overarching program of two Electronic Lodgment Network Operators to design, build and test an interoperable platform.
• Engaged with multiple stakeholders (CBA, NAB, ANZ, Westpac, Australian Banking Association, NSW & QLD Land Registries, State Revenue Offices, Law Council of Australia (LCA), Australian Institute of Conveyancers (AIC) and Royal Bank Australia (RBA)) to ensure that the Interoperable platform is fit for purpose for Release 1.

• Implemented an Enterprise Curriculum Management solution which is a SaaS solution built on an Oracle Database including 16 internal and external integrations into other TAFE core systems.
• Digitisation of TAFE’s Conveyancing license credentials in collaboration with Department of Education, Department of Customer Service and ServiceNSW. This is the first part in delivering on Ministers Dominello, Lee and Mitchell’s initiative for a Digital Education Wallet for lifelong learning in the ServiceNSW App

• Managed and led multi-disciplinary team throughout a critical, highly complex development for a digital transformational project AU$14M which was a State Priority - Accelerating Major Project Assessments, Halve the time taken to assess planning applications for State Significant Developments.
• Implemented Pegasystems Cloud BPM & Case Management System aiding in the acceleration of the assessment of State Significant Infrastructure & State Significant Development projects using Agile / Scrum methodology.
• Developed DPIE's front end Major Projects Website in Drupal 8 which had a hard dependency integration into the back end Pega case management system to retrieve and serve up state project information to the public.
• Provided input into briefing notes to the Deputy Secretary where additional funding was required, presentation input for Governance meetings and input into the monthly status reporting to the Deputy Secretary

• Led client engagements for Pega’s CMS and Business Process Management (BPM) applications and project managed teams consisting of both Pega and Pega Partner resources including onshore and offshore teams using the Agile methodology.

Key Project Achievements included:

Commonwealth Bank of Australia

• Implemented Pega's Decisioning Hub solution to allow CBA to have the ‘next best conversation' with their customers based on data- driven predictive and machine-learning analytics of their data across multiple channels.
• Implemented Pega's Case Management System to replace their Call Centre application, introducing all the features and functionality of EMS, and utilise out of the box Pega capability to enhance functionality where possible.
• Implemented Case management System to manage Workers Compensation cases for CBA employees.

Office of the Children's Guardian

• Implemented Pega's Case Management solution to manage accreditation and compliance of all NSW businesses that work with children.

Department of Justice

• Implemented Pega's Case Management solution to enable the NSW Police Force and frontline workers to respond to and report on domestic and family violence. Included backend integration into the police COPS System

NSW Transport

• Implemented Pega's Case Management Solution to build a School Portal to support the Private Vehicle Conveyance (PVC) which is a scheme TfNSW offers to eligible students with limited access to public transport.

Department of Defence

• Completed Elaboration Phase using Pega’s Case Management System to deliver a Cyber Security program of work for the Australian Signals Directorate (ASD)

• Delivered the Health Ministers strategic priority for an Interactive website promoting healthy living, using Sitecore CMS and .NET platform.

• Managed joint project for ChildFund Australia & ChildFund NZ who are separate companies to implement Salesforce CRM to replace their existing legacy Donor Management System.

• Developed Harvey Norman website using Fatwire Web Content Management System (WCMS).

• Reporting into the Chief Operating Officer, I had the responsibility for the delivery of Aristocrat solutions, as well as establishing a corporate Project Management Office (PMO) function providing process and procedural definitions for Implementation of Aristocrat’s solutions and gaming hardware.