Kim Temelkov
Mernda,VIC
Summary
I have been in my current place of Employment for the last 8 years where I have grown my skill set
though a number of diverse roles, rising to meet every challenge they have assigned me to, I have
been an Administration Team leader for the last 5 years building my team training new staff
overseeing and keeping the whole office running smoothly, I pride myself on my work ethic and
ability to manage my team keeping them motivated with an can do attitude leading them by
example, supporting them, ensuring everything is completed on time with the highest standard of quality. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Administration Team Leader / IT Support / Data Analyst / Debt Collector / Consumer Advocate
RKN Employment (Formerly MYB Employment)
09.2016 - Current
- I started here as Administration over the years my role has diversified into a number of different roles throughout the company making me and all-rounder with the ability and skills to plug into to help anywhere I may be needed which has may me an asset to the company. My Responsibilities in this role included Answering Incoming calls- Data Entry / Reporting- Researching Court listings- Processing Incoming emails- IT Tech support for overseas remote staff- Setting up computers for new staff / Users- Preparing marketing Mail outs- Hire / Training new staff- Creating Training manuals- Organising Rosters for my team- Debt Collection- Skip Tracing- Outbound calls to clients- Setting up payment plans- Organized caveat withdrawals
Census Field Officer
Census Bureau
06.2016 - 08.2016
- Assisted non-English speaking respondents through translation services or locating appropriate language assistance resources when necessary.
- Maintained a professional demeanour while representing the Census Bureau in various public settings, positively impacting the organization''s image.
- Effectively communicated with respondents to obtain accurate and relevant information, enabling more informed decision-making based on census data.
- Streamlined workflow processes by efficiently utilizing available technology tools such as tablets, GPS devices, and mapping software.
Education
Certificate 3 in Accounting and Bookkeeping -
01.2016
Accounting and Booking Course -
Mill park Community Centre
01.2015
Skills
- All rounder – Ability to perform in a variety of different roles
- Computer knowledge and IT tech support
- Proven experience in a position of responsibility
- Great analytical and time management skills
- Extensive Knowledge of Microsoft Office Suite
- Creative and logical thinking
- Accurate and efficient data entry
- Ability to remain calm in stressful circumstances
- Thoughtful and active listening skills
- Strong problem solving
- Highly adaptable
- Excellent Customer Service Skills
Timeline
Administration Team Leader / IT Support / Data Analyst / Debt Collector / Consumer Advocate
RKN Employment (Formerly MYB Employment)
09.2016 - Current
Census Field Officer
Census Bureau
06.2016 - 08.2016
Certificate 3 in Accounting and Bookkeeping -
Accounting and Booking Course -
Mill park Community Centre
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