Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Treloar

Wandi,Western Australia

Summary

Proven leader in retail management, adept at driving customer satisfaction and streamlining operations at IGA Parry Ave Fresh. Excelled in problem-solving and multitasking, enhancing store functionality and team performance. Skilled in customer service management and store operations, achieving significant improvements in customer relations and inventory control.

Overview

10
10
years of professional experience

Work History

Store Manager

IGA Parry Ave Fresh
04.2021 - Current

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Managed inventory control, cash control, and store opening and closing procedures.

Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Merchandiser

Crossmark
12.2020 - 04.2021

Complaince and Audit Check for Clients

Negotiating Promotion space and cutting in new lines

Building Visual Displays

Preselling upcoming promotion

Ticketing

Planogram work

Liaise with Store Managers and Department Managers

Data Entry


Grocery Manager

IGA Parry Ave Fresh
12.2018 - 08.2020

Liaise with sales reps

Negotiating deals and purchasing stock

Meeting store KPI's set by store owner

Completing all orders including those from Metcash and direct suppliers

Stock control and loss prevention

Planograms





Planogramer

APS
01.2018 - 01.2019

Night team fit outs

Following Coles planograms

Meeting time critical schedules

Stripping stock from shelves and moving aisles

Merchandiser

Crossmark
01.2015 - 01.2019

Compliance and Audit checks for Clients

Negotiate Promotion space

Cut in new lines

Build visual displays

Pre selling promotional products

Updated pricing and signage to complete product displays and educate customers

Planogram work

Liaise with store managers and department managers

Data Entry

Education

High School Diploma -

Lakelands Senior High School
South Lakes

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Store Opening and Closing

Timeline

Store Manager

IGA Parry Ave Fresh
04.2021 - Current

Merchandiser

Crossmark
12.2020 - 04.2021

Grocery Manager

IGA Parry Ave Fresh
12.2018 - 08.2020

Planogramer

APS
01.2018 - 01.2019

Merchandiser

Crossmark
01.2015 - 01.2019

High School Diploma -

Lakelands Senior High School
Kim Treloar