Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Kim Wolsgrove

Kim Wolsgrove

Junction Village,VIC

Summary

Dynamic professional with extensive experience at Bonds, excelling in customer engagement and strategic planning. Proven expertise in POS system operations and adept at fostering positive service experiences. Recognized for reliability and achieving sales goals, consistently enhancing team performance and operational efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

ASM

Bonds
Mornington, Vic
03.2023 - Current
  • Assisted management in daily operations and strategic planning initiatives.
  • Coordinated team schedules, ensuring adequate staffing for all business needs.
  • Resolved customer inquiries and complaints, promoting positive service experiences.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Real Estate Agent

OBrien Real Estate
Mornington, Vic
10.2000 - 01.2023
  • Assisted clients in identifying suitable properties based on preferences.
  • Conducted market research to understand local real estate trends and pricing.
  • Organized property showings and open houses for potential buyers.
  • Prepared and maintained listing materials for marketing properties effectively.
  • Supported negotiations between buyers and sellers throughout the transaction process.
  • Attended training sessions to enhance knowledge of real estate practices and regulations.
  • Maintained updated knowledge of local real estate markets.
  • Responded promptly to client inquiries via phone or email.
  • Managed real estate transactions from initiation to closing.
  • Coordinated appointments to show homes to prospective buyers.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Negotiated purchase agreements and contracts with buyers and sellers.

Education

High School Diploma -

Frankston High
Frankston

Skills

  • POS system operations
  • Returns and exchanges
  • Product knowledge
  • Suggestive selling
  • POS system operation
  • Stocking and receiving
  • Sales expertise
  • Backroom organization
  • Event coordination
  • Loss prevention
  • Transaction processing
  • Display building
  • Policy and procedure adherence
  • Customer engagement
  • Stock replenishment
  • Point of sale operation
  • Product merchandising
  • Retail sales
  • Customer follow-up
  • Money handling
  • Point-of-sale system
  • Friendly and outgoing
  • Independent judgement
  • Stockroom safety procedures
  • Reliability and punctuality
  • Gift card management
  • Store opening and closing
  • Sales goals attainment

Affiliations

  • Family is very important and has a big place in my life
  • I have four grandchildren whom I love to spend time with
  • Hobbies include bush walking, sketching, gardening, swimming, and cooking
  • Love catching up with family and friends, either at home, or at restaurants and wineries

References

References available upon request.

Timeline

ASM

Bonds
03.2023 - Current

Real Estate Agent

OBrien Real Estate
10.2000 - 01.2023

High School Diploma -

Frankston High

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Kim Wolsgrove