Kim Ziems
Financial And Commercial Manager
Sydney,NSW
Summary
Strategic Commercial Manager possessing solid knowledge of performance reporting and financial and budgeting processes. Bringing [Number]-year background developing and implementing commercial strategies, conducting market research and analysis and coordinating with diverse teams. Confident communicator comfortable managing high volume of work.
Overview
24
24
years of professional experience
Work History
Commercial Manager
FTI Consulting
Sydney, NSW
10.2019 - Current
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
- Built relationships with clients to establish new contracts.
- Strengthened team and organization by recruiting and hiring [Number] qualified employees.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Created [Type] and [Type] reports by tracking weekly sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Implemented systems and procedures to increase sales.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Decreased spending by [Number]% through effectively designing budgets using [Software].
Finance Manager
FTI Consulting
Sydney, NSW
12.2014 - 10.2019
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Developed corporate investment strategies to drive growth and security.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Prepared related tax disclosures for statutory or GAAP financial statements and miscellaneous state and local tax filings.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Managed conversion from [Software] and implementation of [Software].
- Led payroll production for [Number] locations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supported financial director with special projects and additional job duties.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Finance Manager and Operations
FTI Consulting
Sydney, NSW
01.2009 - 12.2014
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Created organizational structures to improve accounting and finance functions.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Partnered with vendors and suppliers to effectively manage and budget.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Provided outstanding service to all individuals, promoting effective and lasting business relationships.
- Worked with leadership to strategize and introduce office initiatives.
- Strategically managed resources, milestones and budgets, saving $[Amount] in expenses.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Finance Manager
Wilkinson Media
Sydney, NSW
03.2007 - 11.2008
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Developed corporate investment strategies to drive growth and security.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
- Processed invoices and contacted appropriate parties for timely payment receipt.
Accounts Assistant
ABC Developmental Learning Centre
Brisbane, NSW
01.2004 - 02.2007
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Organized data into multiple spreadsheets to streamline data.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Communicated regularly with customers regarding account questions and issues.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
Administration Manager
Harburg Investments
Brisbane, QLD
04.1999 - 01.2004
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Offered technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors to purchase and set up equipment and services.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Procured office supplies and equipment to maintain optimum inventory availability.
- Approved and collected employee travel expense reports, time-off requests and timesheets.
- Reconciled and prepared various financial reports using [Software] and [Software].
Education
Associate of Arts - Leadership And Management
Australian Institute of Management
Sydney 07.2016 - 07.2016
Skills
Policies and procedures
Business administration
Budgeting
Contract terms negotiation
Pipeline management
Written and interpersonal communication
Human resources knowledge
Financial analysis and reporting
Process implementation
Strategic and financial planning
Cost control and reduction
Timeline
Commercial Manager
FTI Consulting
10.2019 - Current
Associate of Arts - Leadership And Management
Australian Institute of Management
07.2016 - 07.2016
Finance Manager
FTI Consulting
12.2014 - 10.2019
Finance Manager and Operations
FTI Consulting
01.2009 - 12.2014
Finance Manager
Wilkinson Media
03.2007 - 11.2008
Accounts Assistant
ABC Developmental Learning Centre
01.2004 - 02.2007
Administration Manager
Harburg Investments
04.1999 - 01.2004