Kim Anh HOang
Hoppers Crossing,VIC
Summary
Compassionate and motivated young professional with experience in customer service, insurance support, and working with children. Skilled in building trust, providing guidance, and supporting individuals in diverse situations. Strong interpersonal and communication skills, with a patient and empathetic approach. Passionate about helping others and contributing positively to the wellbeing of youth and the community.
Overview
6
6
years of professional experience
Work History
Matthew Liquors PTY LTD
Sale Assistant
02.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Education Assistant
Kumon Learning Center
09.2022 - 01.2024
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Assistant Insurance Broker
Ruby Insurance Services PTY LTD
04.2019 - 01.2021
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Calculated quotes and educated potential clients on insurance options.
Education Assistant
Kumon Learning Center
03.2019 - 08.2020
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Distributed learning materials such as worksheets, textbooks, and group assignments.
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
Diploma of Heath And Science
La Trobe University
Bundoora, VIC01-2023
Highschool
Footscray Highschool
Footscray, VIC01-2021
Secondary Education
Gilmore Colleges For Girls
Footscray, VIC01-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Calm under pressure
- Flexible and adaptable
Languages
Vietnamese
Native or Bilingual
Timeline
Education Assistant
Kumon Learning Center
09.2022 - 01.2024
Matthew Liquors PTY LTD
Sale Assistant
02.2022 - Current
Assistant Insurance Broker
Ruby Insurance Services PTY LTD
04.2019 - 01.2021
Education Assistant
Kumon Learning Center
03.2019 - 08.2020
Diploma of Heath And Science
La Trobe University
Highschool
Footscray Highschool
Secondary Education
Gilmore Colleges For Girls
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