Kim Anh Truong
Dandenong,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level construction engineer position. Willingness to take on added responsibilities to assist in achieving company goals.
Overview
13
13
years of professional experience
Work History
Merchandise Support Associate
Myer Fountain Gate
11.2018 - Current
- Safely and securely loaded items to prevent damage during transport.
- Facilitated smooth transitions during seasonal shifts by helping to manage merchandise changes and updates.
- Kept work areas neat, clean and free from debris.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Assisted visual merchandisers in creating eye-catching window displays that attracted potential customers into the store.
- Assisted in maintaining an organized and visually appealing store environment, contributing to a positive shopping experience for customers.
- Contributed to loss prevention efforts by maintaining awareness of suspicious activities and reporting incidents accordingly.
- Greeted store customers and discussed needs.
- Performed inventory control, such as counting, and stocking merchandise.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Intern
Transurban
01.2024 - 02.2024
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Provided project progress updates and proposed solutions to issues.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Explored new technologies and approaches to streamline processes.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support.
- Worked flexible hours across night, weekend, and holiday shifts.
Concession Manager
Rodd & Gunn
12.2013 - 11.2018
- Implemented efficient scheduling practices for staff members, minimizing labor costs while maintaining excellent customer service levels.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Achieved cost savings by monitoring expenses closely, identifying areas for improvement, and reallocating resources accordingly.
- Trained new associates on store processes, policies, and procedures to facilitate their successful integration into the team.
- Contributed to loss prevention efforts by maintaining awareness of suspicious activities and reporting incidents accordingly.
- Processed shipments and updated inventory records accurately, ensuring proper product availability for customers.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed order slips, picked products and staged merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Managed store opening and closing procedures, ensuring operational efficiency and adherence to company standards.
- Received new stock and input values into computer system.
Assistant Restaurant Manager
KFC Southland
01.2011 - 12.2012
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Analyzed daily sales figures and developed strategies to increase sales.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated leadership skills in managing store operations, delegating tasks and providing constructive feedback.
Education
Bachelor of Construction Management (Honors) - Construction Engineering
Victoria University
Melbourne, VIC12.2024
Skills
- Inventory Management
- Teamwork and Collaboration
- Willing to Learn
- Time Management
- Excellent communication talents
- Specification Reading
Cooking
Avid home cook with a passion for experimenting with diverse cuisines and creating innovative dishes. Inspired by my Vietnamese heritage, I love being able to recreate meals from my childhood and tweaking the creation to perfection.
Languages
Vietnamese
Elementary
Timeline
Intern
Transurban
01.2024 - 02.2024
Merchandise Support Associate
Myer Fountain Gate
11.2018 - Current
Concession Manager
Rodd & Gunn
12.2013 - 11.2018
Assistant Restaurant Manager
KFC Southland
01.2011 - 12.2012
Bachelor of Construction Management (Honors) - Construction Engineering
Victoria University
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