Summary
Overview
Work History
Education
Referees
Timeline
Generic

KIM ANN LUKE

Summary

Passionate Teaching Assistant offering background working with students at elementary school levels. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behaviour and maintain classroom discipline.

Demonstrated Abilities a high level of administrative, clerical and secretarial experience.

Extensive retail sales and customer service experience, coupled with a proven record of sales performance and the ability to recognise and action sales opportunities. High level of communication and interpersonal skills with the ability to effectively liaise, consult and negotiate with a diverse range of stakeholders to build and maintain positive relationships.

Demonstrated initiative, adaptability, reliability, client focus and commitment to team work Self-motivated, coupled with a personal and professional commitment to ongoing training and development within the workplace. Proficient in Microsoft Office Suite of Applications, M.Y.O.B. Accounting, XERO, Email and Internet navigation, coupled with excellent keyboarding and data entry skills and a high attention to detail.

Overview

16
16
years of professional experience

Work History

Education Assistant

St Marys Primary School
01.2023 - Current
  • Supervised students in common areas such as undercover area,library and playground.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Delivered personalised educational, behavioural and emotional support to individual students to enable positive learning outcomes.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and colour recognition.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Monitored students on field trips, and group movement to keep children safe in public settings.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Documented student behaviour, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Assisted students individually and in small groups to reinforce learning concepts.
  • Assisted in Kindy to Year 5


Mining Construction and Civil Equipment

Family Business
01.2016 - Current
  • Mining Construction and Civil Equipment, )
  • Reconciling Bank Accounts
  • Invoicing
  • Receipting
  • Ordering parts
  • Liaising with clients
  • XERO accounting software

Senior Administration Officer

Spine Specialist Solutions Dr Richard Emery
09.2009 - 01.2016
  • Managing and training other administration staff
  • Managing Reception area, greeting patients house keeping
  • Liaising with Practice manager and practice nurse
  • Answering telephone, emails and faxes
  • Communicating with Doctors and other Health Professions e.g
  • Nurses
  • Psychologist, Medical Imaging Departments, Solicitors, Theatres
  • Accounts- processing outstanding invoices, setting up payment plans with patients
  • Liaising with Medicare, Private Health Insurance and third party insurance
  • Organising theatre information ready for surgery days
  • Managing patients appointments in Townsville and Cairns
  • Importing imaging results, MRI, CT Ultra Sounds, Blood reports
  • Banking, Reconciling daily banking, Debtors reports
  • Chasing up outstanding accounts with patients, health fund and third parties
  • Invoicing and Receipting patients and insurance companies
  • Direct Control (internal software)
  • Webster and Intel (QLD X-ray software)
  • Processing Medicare and DVA online
  • Requesting surgery through third party insurers e.g
  • Work Cover
  • Responsible for Medico-Legal appointments and accounting
  • Organising Cairns every month for Dr Emery to visit
  • Collecting Mail
  • Able to process Cash, Cheques and EFTPOS
  • Basic knowledge of medical terminology
  • Responsible for petty cash
  • Dealing with Australian Defence personal
  • Organising appointments with Queensland X-ray, completing referrals to otherspecialists
  • Organising waiting and cancellation lists making sure they are kept up to date
  • Daily and Monthly Audits
  • Correcting patient transcripts when returned from Typists
  • Opening and closing the practice daily
  • A thorough understanding of Privacy, Confidentiality and Security
  • Dictating Medico-legal reports

Medical Imaging Assistant

Townsville Hospital
01.2009 - 08.2009
  • Collect X-ray forms from various hospital departments e.g
  • Emergency
  • Co-ordinate with modalities about when to bring patients down to the department from the wards
  • Liaise with OSO's re patient care
  • Arrange for nurses to escort patients back to the wards with OSO's when needed
  • Enter patients in QDoc and Qplanner
  • Check request forms on Web 1000 and QRIS
  • Print out x-ray films when needed
  • Housekeeping duties
  • Handling enquiries from medical staff requiring X-rays
  • Make sure all x-ray rooms are stocked with linen, gloves etc
  • Help out in CT and PACS when needed
  • Positioning patients in the CT machine
  • Checking patient information prior to procedures
  • Preparing the contrast machine in the CT room
  • Filing
  • Directing phone calls to the correct modalities
  • Booking patients in for Ultra Sounds
  • Helping in front reception
  • Basic knowledge of medical terminology
  • Basic knowledge in QHEPS, QRIS, HBCIS, QDoc, GroupWise, and QPlanner
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

SALES ASSISTANT

Mr Rental Townsville
04.2008 - 12.2008
  • Responsiblies:
  • Processing Centrelink payments, direct debit, credit Card and Cash payments
  • All aspects of retail sales including customer service, stock, merchandising and sales support to achieve the best possible sales results for store
  • General office duties including filing, faxing and telephone answering and email
  • Dealing with customer enquiries and complaints
  • Over due and Reposession letters
  • Compiling customer information packages
  • Performing credit checks on customers
  • Organising pick up delivery of goods to customers
  • Applying stock to the computer
  • Quotes Invoices and Receipts for businesses
  • Dealing with Australian Defence Housing to get full house packages out
  • Preforming house keeping duties, dusting and vacuuming
  • Dealing with Torres Straight Islander and Aboriginals
  • Written and Verbal communications

Education

CURRENT WORKING WITH CHILDRENS
Kalgoorlie, WA

CURRENT- FIRST AIDE AND CPR CERTIFICATE
Kalgoorlie, WA

CERTIFICATE III IN EDUCATION SUPPORT -

TAFE KALGOORLIE
2021

CERTIFICATE III IN RETAIL OPERATIONS - undefined

Tablelands Job Training Inc
2006

RESPONSIBLE CONDUCT OF GAMBLING Strategic Training - undefined

Placement Services Pty Ltd
2005

HIGHER SCHOOL CERTIFICATE - undefined

Corowa High School
2004

Referees

Jenny Gorman Assistant Principle

St Mary's Kalgoorlie

0400 158 331


Kate Lavery

Tafe Teacher

0437 785 732


Sharon Pav

Kindy Teacher

St Mary's Kalgoorlie



Timeline

Education Assistant

St Marys Primary School
01.2023 - Current

Mining Construction and Civil Equipment

Family Business
01.2016 - Current

Senior Administration Officer

Spine Specialist Solutions Dr Richard Emery
09.2009 - 01.2016

Medical Imaging Assistant

Townsville Hospital
01.2009 - 08.2009

SALES ASSISTANT

Mr Rental Townsville
04.2008 - 12.2008

CURRENT WORKING WITH CHILDRENS

CURRENT- FIRST AIDE AND CPR CERTIFICATE

CERTIFICATE III IN EDUCATION SUPPORT -

TAFE KALGOORLIE

CERTIFICATE III IN RETAIL OPERATIONS - undefined

Tablelands Job Training Inc

RESPONSIBLE CONDUCT OF GAMBLING Strategic Training - undefined

Placement Services Pty Ltd

HIGHER SCHOOL CERTIFICATE - undefined

Corowa High School

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KIM ANN LUKE