Kim Bao Wong
Canberra,ACT
Summary
Experienced International restaurant server with over 2 years of experience in the restaurant industry, specializing in front-catering, customer service, and food & beverage hospitality.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Canton Restaurant Limited
Nadi, Namaka, Fiji, BA
05.2021 - 04.2024
- Greeted customers, answered questions, and recommended specials to increase profits.
- Calculated charges, issued table checks, and collected payments from customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Trained new employees to perform duties.
- Monitored inventory levels of all products used in restaurant operations.
- Catering fast food and managing customer dining.
- Marketing our food and beverage items to increase customer engagement.
- Preparing Beverages like Tea, Coffee, and Milkshake
Education
Master of IT - Cyber Security
University of Canberra
Canberra, ACT01-2026
Skills
- Food and beverage pairings
- Payment processing
- Multiple order management
- Customer satisfaction
- Menu design
- Food inspection
- Customer service
- Quality control
- Station stocking
- Digital Proficiency
- Marketing food, beverage, and drink items to increase customer engagement
Languages
English
Professional
Timeline
Restaurant Server
Canton Restaurant Limited
05.2021 - 04.2024
Master of IT - Cyber Security
University of Canberra
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