Kimberley Berends
Bolton Point
Summary
Dynamic upholstery assistant with a proven track record at Kel Trim, excelling in high-quality craftsmanship and meticulous attention to detail. Skilled in diverse material handling and efficient time management, consistently delivering projects that surpass client expectations. Experienced in compassionate care, enhancing client satisfaction through tailored service and support.
Experienced with providing compassionate care and support to elderly individuals. Utilizes effective communication to build trust and rapport. Track record of delivering personalized care that meets unique needs of each resident.
Experienced with floral arrangement and design, ensuring aesthetic appeal and client satisfaction. Utilizes artistic skills and botanical knowledge to create unique and memorable displays. Track record of maintaining quality control and fostering positive client relationships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Upholstery Assistant
Kel Trim
08.2017 - Current
- Streamlined the repair process by effectively prioritizing tasks based on project timelines and client requirements.
- Contributed to seamless project completion by sewing cushion covers, assembling padding layers, and attaching finished fabric elements using appropriate fastening methods.
- Ensured optimal fabric usage by accurately measuring and cutting materials for various upholstery projects.
- Developed an expertise in working with diverse materials, including leather, vinyl, and various fabric types, broadening the range of services offered to clients.
- Maintained an inventory of tools, supplies, and fabrics, ensuring adequate stock levels for uninterrupted workflow.
- Delivered projects that exceeded client expectations by paying close attention to detail and ensuring high-quality workmanship throughout each step of the upholstery process.
- Enhanced customer satisfaction by providing efficient and quality upholstery services.
Aged Care Worker
Anglican Care
10.2002 - 03.2015
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
- Collaborated with healthcare professionals to develop personalized care plans for each resident.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Florist
Waldon’s
01.1998 - 03.2001
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Education
Certificate III - Ages Care
Anglican Care
Booragul, NSW2003
Year 12 -
Lake Macquarie High School
Booragul, NSW12.2001
Certificate III - Floristy
Kurri Kurri Tafe
Kurri Kurri, NSW12.2001
Skills
- Strong attention to detail
- Hand-eye coordination
- Efficient time
- Toileting support
- Personal hygiene assistance
- Dementia care
- Feeding assistance
- Compassionate care
- Mobility assistance
- Palliative care
- Pressure area care
- Continence care
- Nutrition management
- Fall prevention
- Time management
- First aid and safety
- Daily living assistance
- Special needs care
- End-of-life care
- ADL assistance
- Disability support
About Me
I have spent the last few years raising my beautiful family, and working part time in the Upholstery field I am now ready to rejoin the workforce on a more permanent basis. I pride myself on the skills I have learned being a mother of 4 children now aged 14 years, 12 years, 9 years and 7 years of age, as well as a sister to a special needs brother who has Downs Syndrome. I am friendly, compassionate and caring, as well as supportive of others in any endeavours they may have. I would love the opportunity to show others what I can do with the skills I have learned over my years in the workforce as well as the ones learned during the time I spent at home with my family. I have a passion for helping others whenever possible, and put my heart and soul into whatever role I have at the time.
Certification
First Aid Course
Completed March 2025
Working With Children’s Check
Completed March 2025
Police Check
Completed 2025
Drivers License
Current
Expires 2029
Comprehensive Car Insurance
Current
Expiration January 2026
References
Personal Reference
Amy Berends
Owner
Redbeard’s Wood
0401854664
Professional Reference
Kelvin Simmons
Owner
Kel Trim
0407017140
Timeline
Upholstery Assistant
Kel Trim
08.2017 - Current
Aged Care Worker
Anglican Care
10.2002 - 03.2015
Florist
Waldon’s
01.1998 - 03.2001
Certificate III - Ages Care
Anglican Care
Year 12 -
Lake Macquarie High School
Certificate III - Floristy
Kurri Kurri Tafe
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