Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kimberley Bowden

North lakes

Summary

Insurance professional with strong track record in delivering results and fostering team collaboration. Skilled in client relationship management, policy analysis. Known for adaptability and reliability in meeting changing business needs while maintaining high standards and achieving goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent

Youi Insurance
11.2021 - 02.2024
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage for clients'' unique situations.
  • Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
  • Actively pursued continuing education opportunities to remain current with industry regulations and trends.

School Custodian

Compass Group
01.2021 - 11.2021
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
  • Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.

DEMENTIA RESPITE CARE PROVIDER

Alzheimer's Queensland
01.2018 - 01.2021
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Reported changes in resident condition and health to resident care manager.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted residents with basic activities of daily living.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices.

DOMESTIC ASSISTANT

Care Time In-Home Respite
01.2017 - 01.2018
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Scheduled and accompanied clients to medical appointments.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Skills

  • Insurance policy sales
  • Teamwork / Employee engagement
  • Customer service
  • Effective communication skills
  • Critical thinking and problem solving
  • Adaptability
  • Time management
  • Strategic thinking
  • Creative mindset
  • Self awareness
  • Reliability & trust

Certification

  • Cert III Business
  • Cert III Individual Support (Ageing)
  • First Aid Certificate and CPR Training
  • Blue Card, White Card, Yellow Card
  • Certificate III Hospitality
  • RSA & RSG
  • NDIS Worker Module

Timeline

Insurance Sales Agent

Youi Insurance
11.2021 - 02.2024

School Custodian

Compass Group
01.2021 - 11.2021

DEMENTIA RESPITE CARE PROVIDER

Alzheimer's Queensland
01.2018 - 01.2021

DOMESTIC ASSISTANT

Care Time In-Home Respite
01.2017 - 01.2018

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Kimberley Bowden