Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberley Boyle

Robe,SA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Cleaner

Self-employeed
10.2019 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Kitchen Manager/Cook

Mahalia Coffee
02.2022 - 10.2023
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labelling, and surface cleaning.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Barista & Warehouse Assistant

Mahalia Coffee
02.2020 - 02.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Packed Coffee for wholesale distribution to multiple suppliers
  • Labeled boxes & bags for wholesale distribution
  • Helped prepare green beans for roasting, weighing and using appropriate machines
  • Answering wholesale customers questions about products
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Payroll & Administration

Robe Hotel
04.2015 - 10.2019
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Managed employee records on database to maintain accuracy and updated information.
  • Submitted reports on payroll activities.
  • Calculated payroll deductions by accurately using Zero and processed payroll to meet preset requirements.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Paid suppliers
  • Banking of daily takings
  • Balanced Daily takings and Gaming income, TAB income and deductions
  • Entered invoices into Zero and ensured payments were made on time
  • Promoted events on social media
  • Rostering for Cleaning Department
  • Wage percentages

Restaurant Manager

The Greek Club
12.2009 - 02.2012
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Developed unique events and special promotions to drive sales.
  • Coordinated with catering staff to deliver food services for special events and functions.

Online Distribution

Oaks Hotels & Resorts
12.2008 - 12.2009
  • Loading Hotel Room rates into all online platforms
  • Responsible for Online Marketing and implementation of South Australian Oaks Hotels
  • Loading room rates and blocking out/limiting where necessary on all online platforms
  • Loading rates for special events, minimum night stays and opening future dates online
  • Ensuring all online sites had the same rates and information

Reservations Manager

Le Meridien Vanuatu
02.2008 - 12.2008
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Maintained accurate records of bookings on hotel reservation system and forecasted probable revenue streams.
  • Consulted with central reservations to discuss new rate plans and promotions.
  • Created rate plans and worked with revenue manager to boost occupancy and average achieved room rate.
  • Resolved various issues and discrepancies for customers.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Restaurant Manager

O'Reilly's Rainforest Retreat
11.2005 - 02.2008
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Catered for functions including weddings, birthdays and work events
  • Managed staffing on and off site locations for events

Education

Certificate IV - Child And Youth Intervention

Bradford Institute
Online
12.2024

Skills

  • Business Development
  • Staff Development
  • Policy Implementation
  • Time Management

Timeline

Kitchen Manager/Cook

Mahalia Coffee
02.2022 - 10.2023

Barista & Warehouse Assistant

Mahalia Coffee
02.2020 - 02.2022

Cleaner

Self-employeed
10.2019 - Current

Payroll & Administration

Robe Hotel
04.2015 - 10.2019

Restaurant Manager

The Greek Club
12.2009 - 02.2012

Online Distribution

Oaks Hotels & Resorts
12.2008 - 12.2009

Reservations Manager

Le Meridien Vanuatu
02.2008 - 12.2008

Restaurant Manager

O'Reilly's Rainforest Retreat
11.2005 - 02.2008

Certificate IV - Child And Youth Intervention

Bradford Institute

Similar Profiles

CREATE PROFILE
Kimberley Boyle