Kimberley Cartledge’s
South Nowra ,NSW
Summary
I'm a reliable employee in both retail or in front of a class teaching. I have a great deal of life skills as I have traveled around the world and worked in England on a teacher exchange program with great efficiency and success. I have volunteered with a variety of organizations around the local area. Eg, the Culburra District Medical bus that services the local district, coordinator of U3A which I'm still with as a committee member and meals on wheels and Culburra OP shop which supports the District Medical Bus. I have a great family around me and I have very good relationships with them all. We have down sized our home and I need more in my life that a smaller home doesn't fulfill I feel I still have a lot to give as I'm in very good health and would love a casual job that I would feel I can contribute my skills to an employer. Reliable employee seeking retail assistance position. Offering excellent communication and good judgment. Experienced retail work with over 6 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
45
45
years of professional experience
Work History
Retired Teacher
Dept Of Education And Early Childhood Development
Sydney And South Coast
02.1979 - 05.2007
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Run My Own Flower Arrangement Business
Myself
Liverpool, NSW
03.1968 - 12.1979
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Retail Assistant
David Jones CPA
Bankstown
02.1964 - 12.1966
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Retail Assistant
Woolworths
Sydney, NSW
02.1962 - 12.1963
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Folded and arranged merchandise in attractive displays to drive sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Diploma of Education -
Milpera Campus Western Sydney Uni
Western Sydney 02.1982
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
- Data Entry
- Active Listening
- Multitasking Abilities
- Analytical and Critical Thinking
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
Timeline
Retired Teacher
Dept Of Education And Early Childhood Development
02.1979 - 05.2007
Diploma of Education -
Milpera Campus Western Sydney Uni
Run My Own Flower Arrangement Business
Myself
03.1968 - 12.1979
Retail Assistant
David Jones CPA
02.1964 - 12.1966
Retail Assistant
Woolworths
02.1962 - 12.1963
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