Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Kimberley Chadder

Newcastle, Mayfield ,NSW

Summary

Hardworking waiter with experience in food service field.

Responsible and maintain professional in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quick at clearing and resetting tables, restock supplies and maintaining cleanliness.

Responsible Server Assistant and Enthusiastic team player.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Marlins at the Bay Restaurant
Nelson Bay , NSW
05.2022 - 03.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.

Restaurant Waiter

Laguna Blu Bar & Dining Restaurant
Salamander Bay , NSW
09.2021 - 05.2022
  • Took orders for food and drinks and delivered them to guests.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Answered questions about menu items, ingredients, and pricing.
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Organized take-out orders efficiently according to customer requests.
  • Prepared checks accurately and processed payments promptly.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Education

-

ST Philips Christian Collage
Salamander Bay, NSW
01-2014

Skills

  • Safe Food Handling
  • Customer Service
  • Food station setup
  • Point of Sale (POS) system operations
  • Team Collaboration
  • Greeting guests
  • Food safety understanding
  • Cash Handling
  • Dish preparation
  • Table setting arrangements
  • Buffet setup and takedown
  • Payment Processing
  • Dining customer service
  • Special dietary requirements
  • Handling Complaints
  • Reservation Management
  • Service prioritization
  • Order Taking
  • Food Running
  • Table Setting

References

  • Veronica, Laguna Blu Bar & Dinning. 0401298008.
  • Marlins at the Bay; 0401298008
  • Karen Simpson, Quality Training & Hospitality College; 0447583228

      

Assistant -  Jonnas Beauty Therapy; 0417939386.             2015,2019, 2020.

Volunteer-  Noah's Ark Veterinary Clinic.                              2013.       

Certification

  • Quality Training & Hospitality College,
  • SIT30616 - Certificate III in Hospitality on 8/10/2021.

Timeline

Waitress

Marlins at the Bay Restaurant
05.2022 - 03.2023

Restaurant Waiter

Laguna Blu Bar & Dining Restaurant
09.2021 - 05.2022

-

ST Philips Christian Collage

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Kimberley Chadder