Kimberley Creech
Canberra,Australia
Work Preference
Summary
A detail‑focused workplace and facilities support professional with experience coordinating maintenance activities, managing vendor workflows and supporting technical teams across government, medical and operational environments. I bring strong capability in scheduling, asset and maintenance administration, safety‑focused documentation, and ensuring service providers meet compliance and performance expectations. Skilled in handling technical enquiries, triaging issues, monitoring work orders and supporting preventive maintenance programs, I work calmly and methodically to keep facilities operating smoothly. Confident with Microsoft Office, digital systems and contractor communication, I support teams to deliver safe, efficient and high‑quality workplace services.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Officer, Western Sydney Airport Noise Insulation and Property Acquisition Program
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts (DITRDCSA)
01.2024 - Current
- Provide secretariat support to the Program Steering Committee for the Western Sydney International Airport Noise Insulation and Property Acquisition program, including preparation of agendas, minutes and briefing papers to enable informed executive decision-making.
- Designed and implemented a Secretariat Process Guide with standardised templates for correspondence and meeting documentation, enhancing efficiency, ensuring consistent practices and providing continuity for future program delivery.
- Established a monthly reporting framework and guidance document for branch reporting to departmental governance committees, strengthening accountability and transparency.
- Maintain accurate financial records and developed Standard Operating Procedures for expenditure management, ensuring compliance with departmental requirements and audit readiness.
- Build and sustain strong working relationships with executive support staff and committee members, facilitating smooth governance processes and effective stakeholder engagement.
- Provide operational support to colleagues, including ad hoc IT troubleshooting and escalation, enhancing team productivity and ensuring seamless day-to-day operations.
Stakeholder Engagement Officer, Western Sydney Airport Flight Paths Project
DITRDCSA
01.2023 - 01.2024
- Provided secretariat support to the Forum on Western Sydney Airport, coordinating bi-annual meetings, preparing agendas and minutes and ensuring accurate documentation to support informed governance and stakeholder dialogue.
- Built and maintained strong relationships with Western Sydney councils, facilitating collaboration and trust that contributed to the success of community consultations.
- Supported the delivery of highly successful consultation activities, which achieved strong community participation and constructive engagement, strengthening transparency and public confidence in the project.
- Contributed to the Department’s response to the Environmental Impact Statement for the Western Sydney International Flight Paths project. Worked within a small team to process and address over 8,000 public submissions in a compressed timeframe, ensuring accurate, timely and comprehensive responses that met project deadlines and compliance requirements.
- Coordinated complex travel arrangements for team members and community volunteers, ensuring confidentiality, accuracy and compliance with departmental policies.
- Supported project governance requirements by preparing documentation, liaising with stakeholders and ensuring processes were aligned with departmental standards.
Executive Assistant
DITRDCSA
01.2017 - 01.2023
- Delivered high-level executive support to SES Band 1 and 2 managers by handling sensitive communications, complex travel arrangements, agendas and classified material with absolute discretion.
- Acted as a trusted liaison across multiple branches, coordinating workflows, triaging issues and ensuring priorities were addressed promptly.
- Streamlined administrative processes to enhance efficiency, supported executive decision making with accurate documentation and maintained strong stakeholder relationships to facilitate smooth operations in a fast-paced environment.
Property Services and Administration Officer
Commonwealth Superannuation Corporation
01.2015 - 01.2017
- Delivered end-to-end administrative support for the Canberra office, overseeing daily operations, building security and stakeholder communications to ensure a safe and efficient workplace.
- Coordinated facilities management, liaised with contractors and service providers and maintained office systems to support seamless business continuity.
- Provided support to the CSC Board Secretariat, assisting with meeting preparation, documentation and compliance requirements.
- Developed strong working relationships with internal and external stakeholders, ensuring clear communication and effective issue resolution.
- This role demonstrated my ability to manage complex operational responsibilities, balance competing priorities and contribute to high-level governance processes within a corporate environment.
Executive Assistant
Australian Institute of Architects
01.2013 - 01.2015
- Provided executive support to senior managers while leading the planning and delivery of the Canberra office relocation from Barton to Red Hill.
- Coordinated across IT, property services and external contractors to ensure the move was completed on time, within budget and with minimal disruption to staff and operations.
- Oversaw logistics, communications and stakeholder engagement throughout the transition, ensuring business continuity and a smooth handover to the new premises.
- This project demonstrated strong organisational skills, attention to detail and the ability to manage complex operational change successfully.
Medical Receptionist
North Canberra Family Practice
01.2012 - 01.2013
- Delivered high-quality front-line service in a busy, high-volume medical practice.
- Managed constant phone and counter enquiries, taking patient bookings throughout the shift while simultaneously checking patients in and out, supporting doctors with day-to-day needs, and completing a wide range of general administrative tasks.
- Maintained confidentiality at all times and ensured smooth, efficient flow across the practice.
Education
Diploma - Information Technology
Australian Business Academy
01.2013
Certificate III - Business Administration
TAFE NSW
01.2003
Skills
- Process improvement
- Workflow optimisation
- Written communication
- Information confidentiality
- Administrative support
- Supplier relationship management
- Task prioritisation
- Calm approach
- Clear communication
- Detail focused
Certification
- Communications Essentials – APS Academy – (2-day course, 2025)
- Project Management Essentials – UNSW (3-day course, 2024)
- Future Women’s Leadership Conference (2024)
- Mental Health First Aid – Lifeline (2023)
- Challenging Interactions – APS Academy – (2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional Training
- Communications Essentials – APS Academy – (2‑day course, 2025)
- Project Management Essentials – UNSW (3-day course, 2024)
- Future Women’s Leadership Conference (2024)
- Mental Health First Aid – Lifeline (2023)
- Challenging Interactions – APS Academy – (2023)
Languages
English
Bilingual or Proficient (C2)
Timeline
Program Officer, Western Sydney Airport Noise Insulation and Property Acquisition Program
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts (DITRDCSA)
01.2024 - Current
Stakeholder Engagement Officer, Western Sydney Airport Flight Paths Project
DITRDCSA
01.2023 - 01.2024
Executive Assistant
DITRDCSA
01.2017 - 01.2023
Property Services and Administration Officer
Commonwealth Superannuation Corporation
01.2015 - 01.2017
Executive Assistant
Australian Institute of Architects
01.2013 - 01.2015
Medical Receptionist
North Canberra Family Practice
01.2012 - 01.2013
Diploma - Information Technology
Australian Business Academy
Certificate III - Business Administration
TAFE NSW