Kimberley Crossley

• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Managed risk assessments and implemented mitigation strategies to minimise potential issues during project execution.
• Coordinated material transport and delivery from the Queensland base to national project locations.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Prepared reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Sourced quality materials locally at competitive prices for efficient management of projects reducing national transport costs.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the project.
• Developed strong relationships with internal and external clients through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
• Created accurate budgets based on resource requirements and material costs, allowing for optimal allocation of funds across all aspects of the projects.
• Ensured compliance with industry codes(building and radiation), Australian Standards and Industry bodies such as RANZCR.
• Preperation and dissemination of end of project package including RF test reports, radiation compliance, certification, drawing packages and handover documents.
• Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with client goals.
• Complete design drafting packages for the project ensuring compliance with industry codes and standards.
• Managed team logistics for each project including travel arrangements, accommodation and car hire.
• Developed company policies and procedures, to ensure compliance with international vendor associations such as Siemens and GE.
• Created and managed OHS documents for each project and provided support to the site foreman to ensure the safety of all contractors on site.
• Improved office efficiency by implementing new resource management processes to maximise company project capacity.
• Skilled at working independently and collaboratively in a team environment.
• Gained strong leadership skills by managing projects from start to finish.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Please note, I recommenced at Qscan as an Executive Assistant in August 2012 but was promoted to Project Manager around 2014.
• Managed the development of new clinics across Australia in line with company objectives.
• Managed internal and external stakeholders to ensure the practices were opened in line with existing company processes.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tracked project and team member progress on assigned tasks.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Reported regularly to managers on project budget, progress, and technical problems.
• Prepared and presented detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Developed and implemented project plans and budgets to ensure successful execution.
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• Provided executive support to the General Manager, Managing Director, Board Members and Executive Team.
• Wrote reports, executive summaries and newsletters.
• Updated and maintained confidential databases and records.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Worked with senior management to initiate new projects and assist in various processes.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Took notes and dictation at meetings.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Facilitated onboarding for incoming radiologists.
• Maintained CPD database and coordinated CPD events.
• Collaborated on special projects to improve overall business operations within the organisation efficiently.
• Coordinated events and worked on ad hoc projects including the annual Christmas party.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Managed the company roster for radiologists ensure equal share of annual leave and on call roster.
• Managed the company radiologist roster in alignment with company requirements including radiologist capability, location requirements, equipment availability and patient waiting times.
• Managed catering, agendas and travel arrangements for General Manager, Executive Team and Board Members.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Handled confidential and sensitive information with discretion and tact.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• At the end of 2019 I relocated to Indonesia with my husband for his work.

I commenced at QDI in 1998 and started at the bottom as a dark room attendant, throughout my ten years with QDI I moved up through the administrative side of the business holding various positions. My final position held at QDI was as an Executive Assistant.