Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Kimberley Gray

Maclean,Australia

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

10
10
years of professional experience

Work History

Sales Assistant

MyHouse
10.2014 - 12.2021
  • Part time Manager 2020- December 2021
  • Completed monthly Rosters.
  • Followed weekly/Monthly planogram for sale set up.
  • Delegated duties to other staff members.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone with products, availability and pricing.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Listening and Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations and Daily banking.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • General House keeping.
  • Opened and Closing of the store.

Sales Assistant

IGA Supermarket And Liquor
02.2012 - 10.2014
  • Ordering of Stock in Supermarket and Liquor department
  • Stock-take
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • General House keeping
  • Handling of Cash
  • Opened and closed the store

Education

Statement of Attainment Small Business Managment

TAFE Tamworth
12.2008

Year 10 School Certificate

Oxley High School
North Tamworth, NSW
11.2003

Skills

  • Order Supplies
  • Microsoft Outlook
  • Opening and Closing Procedures
  • Returns and Refunds
  • Customer Needs Assessment
  • Stock Management
  • Cash Handling
  • Product and Service Sales
  • Microsoft Office/ Excel and Windows
  • Credit and Debt Card Processing
  • Sales Expertise
  • Till Counting

Referees

Diane Gavin

Manager MyHouse 2017-2020

Ph: 0401 255 983


Joanne Stirling 

Personal refrence 

Ph: 0455 086 892


Joel Alexander 

Cluster Manager- Global retail brands (House) 

Ph: 02) 6761 3430

Timeline

Sales Assistant

MyHouse
10.2014 - 12.2021

Sales Assistant

IGA Supermarket And Liquor
02.2012 - 10.2014

Statement of Attainment Small Business Managment

TAFE Tamworth

Year 10 School Certificate

Oxley High School

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Kimberley Gray