Your Name
Summary
Experienced Care Coordinator and Enrolled Nurse with a strong background of leading multidisciplinary teams, implementing health programmes and improving chronic disease outcomes for Aboriginal and Torres Strait Islander communities. Recognised for leading the ATSICHs CCSS team, promoting culturally safe care and strengthening collaboration across healthcare sectors. I demonstrates a deep understanding of the Australian health system and Medicare frameworks, with a commitment to service innovation, quality improvement and achieving measurable patient outcomes.
Overview
4
4
years of professional experience
Work History
Integrated Team Care (ITC) Care Coordinator
Sunrise Health Service Aboriginal Corporation
11.2025 - Current
- Coordinated multidisciplinary care for Aboriginal and Torres Strait Islander People with chronic conditions, collaborating with general practitioners, clinical teams and allied health professionals to deliver culturally safe, holistic healthcare.
- Managed referrals, enrolments and exits for the Integrated Team Care (ITC) Programme, ensuring continuity of care and compliance with programme and Medicare guidelines.
- Led the implementation of the ITC annual work plan, aligning activities with regional health priorities and promoting best-practice care delivery.
- Conducted regular outreach to remote communities, supporting clients to develop self-management skills and improve health literacy.
- Partnered with Chronic Disease Portfolio Holders and remote clinical teams to strengthen collaboration and consistency in chronic disease management.
- Monitored the delivery of Care Plans and liaised across services to address care barriers and improve patient outcomes.
- Recorded all client interactions and programme activities accurately within Communicare and other health information systems, meeting organisational and reporting standards.
Care Coordinator and Supplementary Services Nurse
ATSICHs Brisbane
01.2022 - 11.2025
- Delivered comprehensive care co-ordination services to Aboriginal and Torres Strait Islander clients living with chronic illness, aligned with the Institute for Urban Indigenous Health (IUIH) Model of Care.
- Managed and monitored individual Chronic Disease Care Plans and annual Health Checks, ensuring timely reviews, follow-up, and continuity of care.
- Collaborated with general practitioners, allied health professionals and community services to deliver integrated, culturally safe, and patient-centred care.
- Supported clients with complex health needs to build self-management skills and confidence, promoting long-term engagement in their own care.
- Conducted regular case conferencing with multidisciplinary teams to evaluate progress, identify barriers and develop tailored strategies for improved health outcomes.
- Assisted the primary healthcare team in planning and prioritising workloads to enhance the efficiency and quality of care delivery.
- Maintained accurate, comprehensive clinical documentation in accordance with organisational policies, reporting standards and privacy requirements.
Enrolled Nurse (IV Qualified)
Healthscope Sunnybank Private Hospital
02.2022 - 08.2023
- Delivered high-quality, person-centred nursing care to patients across acute and post-operative settings, ensuring clinical excellence and compassionate support.
- Administered intravenous (IV) medications and therapies safely and accurately, in accordance with national standards, Queensland Health legislation and hospital policy.
- Promoted health education for patients, carers and family groups to support understanding of treatment plans, self-care practices and improved health outcomes.
- Supported the professional growth of students and new nursing staff through mentoring, clinical guidance and structured orientation.
- Maintained accurate, timely and comprehensive nursing documentation consistent with hospital procedures and regulatory requirements.
- Monitored patient progress, identified changes in condition and promptly escalated concerns to the Registered Nurse or clinical team.
Education
Bachelor of Arts - Publishing And Professional Writing
Curtin University
Perth, WADiploma - Diploma of Nursing
Mater Education
Mater Education06.2020
Skills
- Care Coordination and Case Management
- Collaborative Communication and Stakeholder Engagement
- Health Systems and Information Management
- Chronic Disease Management
Timeline
Integrated Team Care (ITC) Care Coordinator
Sunrise Health Service Aboriginal Corporation
11.2025 - Current
Enrolled Nurse (IV Qualified)
Healthscope Sunnybank Private Hospital
02.2022 - 08.2023
Care Coordinator and Supplementary Services Nurse
ATSICHs Brisbane
01.2022 - 11.2025
Bachelor of Arts - Publishing And Professional Writing
Curtin University
Diploma - Diploma of Nursing
Mater Education