Kimberley Padgham
Sunbury,VIC
Summary
Working as an Education Support Officer I have over 1 years experience in a Specialist School setting. I am focused on building and enhancing relationships in a dynamic, fast-paced environment. Being skillful in promoting student engagement through fun teaching methods, individualized attention and upbeat attitude, I present a friendly and outgoing approach to life and education. Being an energetic problem solver, skill-builder and conflict resolver, I feel that I'm successful at working with students from diverse backgrounds. My dedication in helping students be motivated to learn, grow and excel in their education with my valuable real-world experience, allows my passion and hardworking strong organizational skills in an educational environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Education Support Officer - Casual
Sunbury And Macedon Ranges Specialist School
Sunbury, VIC
01.2020 - Current
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Handed out classroom materials, like pencils, paper and crayons.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
Social Support Officer
Self Employed - NDIS Plan
South Melbourne, VIC
02.2021 - 03.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Carried out day-day-day duties accurately and efficiently
- Resolved problems, improved operations and provided exceptional service
- Delivered customer locations within specific timeframes
- Demonstrated respect, friendliness and willingness to help wherever needed.
Post Services Officer - Perm Part Time
Australia Post Romsey/Sunbury
Romsey, VIC
03.2008 - 03.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Upsold postal services like insurance and tracking.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Helped customers by carrying oversized parcels inside residences.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Operated postage meters, mail sealers and labeling machines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Proved successful working within tight deadlines and fast-paced atmosphere
- Monitored company inventory to keep stock levels and databases updated
- Maintained excellent attendance record, consistently arriving to work on time
- Used Microsoft Word and other software tools to create documents and other communications
- Maintained energy and enthusiasm in fast-paced environment
- Adhered to social distancing protocols and wore mask or face shield
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Exceeded goals through effective task prioritization and great work ethic
- Carried out day-day-day duties accurately and efficiently
Education Support Officer - Placement
Port Phillip Specialist School
Port Melbourne, VIC
02.2021 - 02.2021
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Handed out classroom materials, like pencils, paper and crayons.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students
Education Support Officer - Placement
Keilor Downs Secondary College
Keilor , VIC
02.2021 - 02.2021
- ESO Range 1 Level 1 – Placement
- Keilor
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Election Supervisor
Australian Government
Sunbury, VIC
05.2019 - 05.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with AEC to achieve Election Day results
- Exceeded goals through effective task prioritization and great work ethic
- Developed and maintained courteous and effective working relationships
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked flexible hours; night, weekend, and holiday shifts
- Increased customer satisfaction by resolving waiting time issues
- Demonstrated respect, friendliness and willingness to help wherever needed
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Received and processed stock into inventory management system
- Oversaw daily operations to ensure high levels of productivity
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Education
Bachelor of Education - Education Studies
Studying a Bachelor of Education Studies - 8 units.
Completed as follows:
COM10003 Learning and Communication Online
EDU10003 World of Maths
EDU10004 Theories of Teaching and Learning
EDU10005 Indigenous Education and Perspectives
- Continuing education to a Bachelor of Education - Primary.
- Completion to be achieved in approximately 4 years.
Vic First Aid EducationHLTAID003 First AidHLTAID001 CPRHLTAID002 Emergency Life supportCert#E7QXQWKIssued - First Aid
12.2020
HERO HQ - CPR - Feb 2022
Certificate IV in Education Support - Education
02.2021
CHCPRP003 Reflect on and improve own professional practice
CHCEDS001 Comply with legislative, police and industrial requirements in the education environment
CHCEDS032 Support learning implementation of responsible behaviour
HLTWHS001 Participate in workplace health and safety
CHCECE006 Support behaviour of children and your people
CHCEDS021 Assist in facilitation of student learning
CHCEDS022 Work with students in need of additional support
CHCEDIV001 Work with diverse people
CHCEDS019 Support students' mathematics learning
CHCEDS020 Support students' literacy learning
CHCEDS025 Facilitate learning for students with disabilities
CHCEDS031 Provide support to students with autism spectrum disorder
CHCPRT001 Identify and respond to children and young people at risk
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCEDS023 Supervise students outside the classroom
CHCEDS024 Use educational strategies to support Aboriginal and/or Torres Strait Islander Education
HLTAID003 Provide First Aid
Certificate - Education
01.2021
Victorian State Government Education and Training Protecting Children – Mandatory Reporting and other obligations (Non-Government, Government, Early childhood) Corporate Business Continuity Management Risk Management 8/1/2021
Skills
- Teamwork and Collaboration
- Self-Motivated
- Excellent Communication
- Problem-Solving
- Encouraging Participation and Inclusivity
- Enthusiasm for Students and Teaching
- Special Needs Support
- First Aid and CPR
- Positive Attitude and Energetic
- Dependable and Responsible
- Supervising Classroom Activities
- Coordinating with Teachers and Specialists
Additional Information
- Port Phillip Placement : 12 – 18yr room. Working alongside students with ASD, High Functioning Anxiety, PICA, Non-Verbal, and Cerebral Palsy. Learning expertise from P.D. sessions and Education Support Certificate on ADHD and Autism; the opportunity to use various skills with challenging behavior's. Using various techniques with PPSS staff encouragement increased the awareness and confidence required for the position of ESO. Working beside another ESO with guidance, illustrating how to administer medications and recordings, assist students in toileting, feeding, communication, conflicts between students and helping them self-regulate. Participation included assisting the teacher as directed, cleaning and packing up before and after activities, the breakfast club, yard duty, PICA feeding, singing, and reading books. In addition, playing with students within the playground or classroom, dancing, art, daily walks, helping other classrooms as per routine and learning necessary signing skills to communicate with non-verbal students. Bus collection and drop off routines.
- Working 1:1 at Keilor Downs College Placement allowed me to understand mainstream students' struggles. Helping with all subjects, working with students to find better ways to remember their things for class, helping students stay on track, working with others in the class who were finding the work difficult.
- Working independently as a Social Support Officer has improved my communication skills, empathy and mental health awareness. I was supporting a young lady with High Anxiety/Mental Health/BPD. Having encouraged her to pursue her dreams of becoming a nurse, I have helped encouraged her to enrol in university.
- Casual work as a Teachers Aid at Sunbury and Macedon Ranges Specialist School, Sunbury campus included working in rooms with children aged from Prep to Grade 6 with various disabilities. Students require different complex 1:1 additional support with the educational curriculum. Support students who are learning to self-regulate or have behavioural disorders by allowing them space outside away from others to prevent harm to themselves or other students. Bullengarook campus students are grades 7 - 12, ranging from social disorders to complex disabilities. Students require 1:1 help with their studies, with most students achieving VCAL in year 12. Students are encouraged to acquire a job while attending school if possible and to look towards their future careers.
Certification
Southwestern Victoria Region Koorie Education
Aboriginal Early Years
12/11/2020
2020 Autism Explained On-line Summit
Cert #4csvqg12
26/09/2020
2020 ADHD and Autism Expo On-line
October 2020
Victoria Government On-line
COVID 19 Training
October 2020
Mental Health First Aid Australia
Standard Mental Health First Aider
Accredited to 02/12/2022
Kangan Institute
Food Handlers Certificate
(Hospitality)
Cert#952943
Workplace Hygiene Procedures
Cert# 28231
Streatrader and Safe Food
Handling Information Seminar
Hume City Council
Temporary food stalls and mobile food vans
23/10/2014
CFA Leadership Program
Teamwork Program
Cert# TW-181602
03/11/2016
Reference
Maylene
Administration
Sunbury Macedon Ranges Specialist School
0477327325
Corrie Maitland
Work Colleague/Friend
Australia Post
0400544267
John Haywood
CFA Colleague/Friend
Teacher
0427355146
Timeline
Education Support Officer - Placement - Port Phillip Specialist School
02.2021 - 02.2021
Education Support Officer - Placement - Keilor Downs Secondary College
02.2021 - 02.2021
Social Support Officer - Self Employed - NDIS Plan
02.2021 - 03.2022
Education Support Officer - Casual - Sunbury And Macedon Ranges Specialist School
01.2020 - Current
Election Supervisor - Australian Government
05.2019 - 05.2019
Post Services Officer - Perm Part Time - Australia Post Romsey/Sunbury
03.2008 - 03.2021
Swinburne University of Technology - Bachelor of Education, Education Studies
VIC FIRST AID - Vic First Aid EducationHLTAID003 First AidHLTAID001 CPRHLTAID002 Emergency Life supportCert#E7QXQWKIssued, First Aid
Victoria University Polytechnic - Certificate IV in Education Support, Education
Victoria State Government Education And Training - Certificate, Education