Kimberley Robertson

• Maintained a tidy and organised store environment.
• Greeted customers, helped locate stock that they may be after, offer recommendations based on what they are looking for.
• Arrived stock from invoices, merchandise and display in the store.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Completed banking and end of day duties.

- Greeting customers and putting through transactions for both store purchases and lottery products.

- Arriving and merchandising stock that comes in to the store.

- Handling large sums of cash for both customer payouts and store banking.

- Working both independently and within and team to open and close the store.

- Customer service: ensuring clients are greeted upon arrival and made to feel comfortable whilst they wait for their service.

- Time management: completing the service within the given time frame, putting through a sale and ensuring the client is happy with the outcome.

- Studio coordination: ensuring the studio and equipment is clean, supplies are ordered and ready to use. Ability to open and close studio independently.

- Admin: replying to emails and using square to book in appointments.

- I also assisted in onboarding new staff members, assisting in interviews and new staff training.