Summary
Overview
Work History
Skills
References
Timeline
Generic

Kimberley Rosie

Adelaide,SA

Summary

Results-driven professional with a strong background in hospitality management, recognized for overseeing daily operations and significantly enhancing bottom line profits. Core strengths include communication, problem-solving, and adaptability, all contributing to effective team management. Ready to leverage these skills in a new industry challenge while continuing to drive operational excellence.

Overview

6
6
years of professional experience

Work History

Venue Manager

ALH
Henley Beach, SA
04.2024 - Current
  • Build and maintain strong partnerships with local suppliers, and identify partnership opportunities.
  • Develop and drive initiatives tailored to the local market (functions, promotions, sponsorships, communications).
  • Deep understanding, review, and optimization of key drivers of the customer base.
  • Plan, develop, and implement strategies to drive Venue Scorecard performance.
  • Sales growth initiatives execution.
  • Forecasting weekly demand for goods and services
  • Take corrective action to ensure GP, labor, and CODB remain in line with performance percentages.
  • Support the development of your leadership team through the rotation of KPIs.
  • Embedding a culture of care and safety through the effective execution of safety standards and wellbeing initiatives, role modeling proactive reporting.

Assistant Manager / Functions Manager / Venue Manager

ALH - Belgian Beer Cafe
Adelaide, SA
09.2021 - 04.2024
  • Assists the VM in forecasting and meeting weekly demand for goods and services, plus the control of labor.
  • Create successful activations within the venue to increase sales (Fringe 2022, 2023, 2024).
  • Undertake sales growth initiatives that increase the average spend of bookings and functions.
  • Planning and organization skills include setting targets, maximizing function space, and turnover.

Casual/ Gaming Manager/ Assistant Manger

ALH -
Henley Beach , SA
08.2018 - 09.2021
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Skills

  • Staff management
  • Event planning
  • Effective customer communication
  • Process optimization
  • Event enhancements
  • Venue oversight
  • Personnel management
  • Attention to detail
  • Adaptability
  • Conflict resolution

References

Corey Farmer - Head of Operation ALH - 0411636170

Andrew Gunn-National Implementation Lead ALH - State Manager for 10 yeras 0408329176

Timeline

Venue Manager

ALH
04.2024 - Current

Assistant Manager / Functions Manager / Venue Manager

ALH - Belgian Beer Cafe
09.2021 - 04.2024

Casual/ Gaming Manager/ Assistant Manger

ALH -
08.2018 - 09.2021

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Kimberley Rosie