Kimberly Boyton

• Grooming dogs using clippers, scissors, and brushes to a high standard.
• Bath and dry dogs with appropriate shampoos and equipment.
• Educate owners on tools to use to help keep their dogs coat stay healthy and matt free.
• Work with vets to address any health concerns during the appointment
• Keep detailed records of services performed for each animal client.
• Document information on possible allergies and aggressive behavior in patient profiles

• Applying various types of paints and finishes using brushes, rollers, and sprayers.
• Preparing surfaces by cleaning, sanding, and filling to ensure smooth paint application.
• Trained new painters on techniques to enhance efficiency and quality.
• Managed time to consistently meet project deadlines while ensuring high-quality standards.
• Maintained clean and organized job sites post-project to promote safety and professionalism.
• Leaving the job sites clean and tidy after completion of projects.
• Assisting in training new painters on techniques for efficient work.

Please note, I was employed by John from PJ Fitzpatrick Painting from November 2016 until July 2021 to commence work at Pawfect Paws. I returned from September 2022 and I am currently still employed there.

• I washed and styled customers dogs to a high standard in the trailers and salon.
• Ensuring my work area was left clean, tidy and all shampoos/conditioners are topped up after each day.
• Provided customer service by communicating with pet owners about grooming needs.
• I booked customer appointments and responded to reschedules and cancellations
• I took responsibility in customers and their dog's safety and well-being
• Cash handling and working with square POS system
• Established positive connections with customers to enhance service experience.
• Supervised daily activities and interactions among dogs to ensure safety.
• Coordinated playtime activities to promote socialization and exercise among dogs.
• Communicated with pet owners about dog behavior and daycare policies effectively.
• Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys.
• Assisted other team members with dog interactions to ensure safety of both the dogs and humans.
• Developed long-term relationships with clients and bonded with their dogs through regular contact.

• Painted walls and other surfaces using the traditional "cut and roll" technique as well as sprayer methods and worked efficiently to complete jobs within required timeframes.
• I ensured that the surface/area was painted to a high level of standard which meets the expectations of the customer and employer.
• Prepared the work area by puttying, gapping, sanding and undercoating surfaces ready for finish product.
• Collaborated with various tradespeople and clients on job sites.
• Worked in around other trades people and clients.
• Maintained the job site was left clean and tidy after completion each day.

• Assisted with customers through phone, email and face to face contact
• Built rapport with customers and assisted them with finding their perfect holiday.
• Created detailed travel documents for customers containing information about their destination, flight details, visa requirements and more.
• Organized airport transfers and ground transportation arrangements.
• Researched hotels and airfare options to best meet client needs and expectations.
• Working to daily and monthly sales targets.
• Responsible for basic admin duties - filing, faxing, photocopying documents and taking phone messages.
• Experienced working with Amadeus and Dolphin Travel Manager.

• Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
• Assisted customers in making changes to existing itineraries or canceling trips.
• Processed payments from customers using a variety of methods such as credit cards, cash or checks.
• Explained benefits of purchasing travel insurance with clients.
• Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.