Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Douglas

Mackay,QLD

Summary

Proven team player and hard worker, I excelled at IGA Supermarket by enhancing customer satisfaction and maintaining high cleanliness standards. Skilled in operating cash registers and adept at handling customer complaints, I significantly contributed to team efforts and productivity across roles. My dedication to excellence ensured compliance with health and safety regulations, boosting overall service quality.

And also am a energetic and reliable individual with strong work ethic and positive attitude. Familiar with cleaning protocols and safety standards, and skilled in operating cleaning equipment and handling cleaning chemicals. Focused on creating clean, safe environments that enhance overall experience of site users.

Overview

3
3
years of professional experience

Work History

Checkout Operator

IGA Supermarket
04.2024 - 07.2024
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

Housekeeping

Gidgee Inn Motel
07.2023 - 03.2024
  • Maintained a clean and safe environment for patients by performing routine housekeeping tasks.
  • Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
  • Coordinated with housekeeping and maintenance staff to address overnight issues, ensuring guest comfort.
  • Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.

Housekeeping Cleaner

Sirrom Worforce Accommodation
01.2021 - 05.2022
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Education

No Degree -

Ayr State High School
Ayr, QLD
11-2002

Skills

  • Working under pressure
  • Team work
  • Operating cash registers
  • Dealing with customer complaints
  • Team contribution
  • Maintaining cleanliness
  • Following company policies
  • Product restocking
  • Hard Worker
  • Reliable

Timeline

Checkout Operator

IGA Supermarket
04.2024 - 07.2024

Housekeeping

Gidgee Inn Motel
07.2023 - 03.2024

Housekeeping Cleaner

Sirrom Worforce Accommodation
01.2021 - 05.2022

No Degree -

Ayr State High School
Kimberly Douglas