Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Dundas

Brisbane,Australia

Summary

I work well alone or with team members to maintain clean and organized facilities. Punctual, reliable and always willing to go above and beyond job requirements to help animals under care. Skilled team player with strong background in office environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking, focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. I have a strong work ethic.

Overview

13
13
years of professional experience

Work History

Sales Support / Admin

Sterri-Matt
04.2021 - Current
  • Managed client database, ensuring accurate and updated information for targeted marketing campaigns.
  • Trained team members on Salesforce
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Entered and maintained departmental records in company database.
  • Computerized office activities, maintained customer communications, and kept records of daily activity.
  • Maintained database systems to keep track of client activity


TELE-FUNDRAISER

Pareto phone
01.2021 - 04.2021
  • Makes outbound calls throughout the day
  • Delivers a script as naturally as possible
  • Hit targets as an individual and as a team
  • Fundraisers for national charity
  • Goal of every call is to get a YES! Goal orientated
  • Ongoing coaching to achieve maximum productivity.

Professional Dog Walking Business Owner

Lennon and Loca pet services
05.2019 - 11.2020
  • Walked multiple dogs in various weather conditions, picking up and disposing of all pet waste
  • Used mobile application to communicate with new and prospective clients
  • Generating new client base through social media and local marketing campaigns
  • Small amount of bookkeeping inc
  • Invoicing, payments, taxation
  • Checked dogs' food and water supply to verify met basic needs
  • Watched dogs for signs of distress, medical issues, and behavior problems to keep owners informed
  • Handled regular schedule of multiple clients to keep dogs happy and healthy
  • Boarded dogs for long-term clients and watched dogs' at owners' properties during vacations
  • Maintained proper schedules for feeding, watering, grooming, bathing, and exercising animals each day
  • Kept record of feeding, medical care, and receipt and discharge of animals.

Warehouse operative

Walker Greenbank
09.2018 - 05.2019
  • Picked and packed wallpaper
  • Checked and double checked the order was correct
  • Put away stock
  • Kept the warehouse in a clean and safe environment
  • Help anyone that needed assistance with carrying heavy boxes.

Waitress

Town & Surf diner
06.2015 - 09.2018
  • Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods
  • Recorded or memorized orders for each table and entered into computer system
  • Delivered personable and attentive service to all patrons, including seating assistance, order management, and special requests
  • Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts
  • Observed all safety and sanitation requirements for food preparation and handling
  • Worked closely with kitchen crew to foster accuracy and efficiency
  • Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments
  • Trained new servers and bussers in company values, culture, and policies
  • Handled as many multiple tables at once with high service quality
  • Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts
  • Used POS system to accurately input orders and process payments
  • Fostered fun atmosphere and family-style work environment.

Receptionist

Toni & Guy
03.2011 - 11.2014
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean
  • Accepted incoming mail and packages and routed to appropriate staff
  • Answered telephone calls to provide information, take messages and set up appointments.

Education

Animal and Pet care -

CPD Certification
04.2019

High School Diploma -

Walton High
Milton Keynes, Buckinghamshire
06.2006

Skills

  • Professional accreditation in pet and animal care
  • Client communication
  • Schedule management
  • Set appointments
  • Customer engagement
  • Word processing
  • Database entry
  • Telephone reception

Timeline

Sales Support / Admin

Sterri-Matt
04.2021 - Current

TELE-FUNDRAISER

Pareto phone
01.2021 - 04.2021

Professional Dog Walking Business Owner

Lennon and Loca pet services
05.2019 - 11.2020

Warehouse operative

Walker Greenbank
09.2018 - 05.2019

Waitress

Town & Surf diner
06.2015 - 09.2018

Receptionist

Toni & Guy
03.2011 - 11.2014

Animal and Pet care -

CPD Certification

High School Diploma -

Walton High
Kimberly Dundas