Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hayter

Tarniet

Summary

Dear Hiring Manager,

I am writing to express my interest in the Youth Justice worker position at Cherry Creek. Although my professional background has been in managing a bakery and leading an online retail department, I bring with me a wealth of transferable skills that I believe would allow me to make a meaningful contribution to your youth justice team.

Over the past 10, I have managed diverse teams in fast-paced, high-pressure environments. In both the bakery and online department settings, I was responsible for supervising staff, resolving conflicts, training new team members, and ensuring operational targets were met. These roles demanded a high level of empathy, patience, and clear communication—qualities that are directly applicable to working with young people in the justice system.

Working closely with individuals from varied cultural and socio-economic backgrounds, I developed strong interpersonal skills and an ability to build rapport quickly. I understand the importance of creating safe, supportive environments where people feel seen and heard—an approach I would carry into my work with at-risk youth.

What draws me to this role is a genuine desire to make a positive impact on young people’s lives. I am passionate about supporting youth to make better choices, find stability, and realize their potential. I am eager to transition into a role that allows me to combine my leadership experience with a strong sense of social responsibility.

I would welcome the opportunity to further discuss how my skills and commitment align with the values and goals of this role. Thank you for considering my application—I look forward to the chance to contribute to your important work.


Kind regards,

Kimberly Hayter

Overview

17
17
years of professional experience

Work History

Quality Assurance Specialist

Sync
06.2025 - Current
  • Inspection and Testing Conduct thorough inspections of each bathroom pod during and after production to verify compliance with design specifications and Australian Standards
  • Generate quality reports for internal use and client assurance. Collaboration with Trades and Engineering Teams Work closely with licensed tradespeople (plumbers and electricians) during the installation of systems within the pods to ensure adherence to quality standards .
  • Collaborate with design and engineering teams to address any quality issues and implement corrective actions. Continuous Improvement Identify areas for process improvement to enhance product quality and manufacturing efficiency.
  • Participate in root cause analysis for quality issues and contribute to the development of preventive measures.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.

Online Manager/ Bakery Manager

Wooloworths
10.2021 - Current
  • Managed all baking operations professionally and handled all problems confidently
  • Maintained and controlled inventory of baked goods
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance
  • Established performance goals and empowered bakers to exceed targets
  • Arranged bakery displays to showcase baked goods and cakes to drive product sales
  • Maintained cleanliness and hygiene in bakery premises
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling
  • Trained support staff in site implementation, updating and maintenance procedures.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.

Coles Online Manager

Coles Supermarket
07.2014 - 10.2021
  • Manage and organise day and weekly plans for the department
  • Discuss on weekly manager meetings, department issues and plans targets and employee review
  • Managing a team within the online shopping department, organising rosters, schedules and picking routines
  • Budget control
  • Communicating skills and being responsible for resolving queries and complaints from customers
  • Ensuring that the store is properly stocked with products and manage inventory levels to prevent shortages and overstocking
  • Having full accountability of the day-to-day running of the Online department
  • Ensuring safety and compliance standards are followed

Shift Supervisor / Certificate Coach

McDonalds
01.2012 - 08.2014
  • Ensuring shift crew provide outstanding quality, service and cleanliness
  • Monitoring and ensuring daily food safety is met
  • Maintaining profit and loss on a daily basis
  • Organising daily cash deposits and controls
  • Updating training program within the store to maintain effectiveness
  • Training and assessing crew to achieve their Certificate III in Retail

Crew / Crew Trainer

McDonalds
08.2008 - 01.2012
  • Training new and existing crew on all stations of the store
  • Preparing training plans and ensuring they are accurately followed
  • Mentor, role model, expert and coach for all the crew within the store
  • Cash handling, serving customers, production of all orders, cleaning

Education

Bachelor Of Education - Education - Prep To 12

Victoria University
10.2019

VCE - undefined

Penola Catholic College
01.2011

Certificate 3 - Retail Management

McDonalds Training Institute
01.2010

Skills

  • Problem-solving abilities
  • Multitasking
  • Team building
  • Problem-solving
  • Professionalism
  • Reliability
  • Effective communication
  • Goal setting
  • Adaptability and flexibility
  • Team collaboration
  • Attention to detail
  • Quality assurance
  • Teamwork
  • Time management abilities
  • Decision-making
  • Task prioritization
  • Teamwork and collaboration

Timeline

Quality Assurance Specialist

Sync
06.2025 - Current

Online Manager/ Bakery Manager

Wooloworths
10.2021 - Current

Coles Online Manager

Coles Supermarket
07.2014 - 10.2021

Shift Supervisor / Certificate Coach

McDonalds
01.2012 - 08.2014

Crew / Crew Trainer

McDonalds
08.2008 - 01.2012

VCE - undefined

Penola Catholic College

Certificate 3 - Retail Management

McDonalds Training Institute

Bachelor Of Education - Education - Prep To 12

Victoria University
Kimberly Hayter