KIMBERLY LE
Sebastopol,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Shop Assistant
Howitt street Bakehouse
Wendouree, VIC
05.2020 - 02.2025
- Greeted customers to determine wants or needs.
- Provided excellent customer service by addressing and resolving customer complaints.
- Computed purchases and received and processed cash or credit payment.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Handled customer phone calls, providing product information and stock availability.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Received items and orders and checked items for quality and accuracy against documentation.
- Maintained records related to sales for store management.
- Followed all safety and security procedures to minimize risks.
Receptionist Administrator
Government Department of Foreign Affairs in Tien Giang province (Viet Nam)
Tien Giang, Viet Nam
01.2018 - 01.2020
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Provided administrative support including photocopying, faxing, and filing.
- Explained policies and procedures to visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Certificate III - Health Administration
MEDICAL ADMINISTRATION TRAINING
Strathpine, QLD07-2024
Certificate - Food Safety
Hospitality Institute of Australia
Bulimba, QLD05-2020
Bachelor of Arts - English Education
SAIGON University
Ho Chi Minh City, Viet Nam04-2014
Skills
- Customer service experience
- Teamwork and collaboration
- Computer skills
- Detail oriented
- Scheduling appointments
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
References
References available upon request.
Timeline
Shop Assistant
Howitt street Bakehouse
05.2020 - 02.2025
Receptionist Administrator
Government Department of Foreign Affairs in Tien Giang province (Viet Nam)
01.2018 - 01.2020
Certificate III - Health Administration
MEDICAL ADMINISTRATION TRAINING
Certificate - Food Safety
Hospitality Institute of Australia
Bachelor of Arts - English Education
SAIGON University
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