KIMBERLY LIM
Zuccoli,NT
Summary
A highly motivated and hardworking team player successful at managing multiple priorities with a positive attitude. Proven skills to learn new software fast and adapt quickly in working environments, willingness to take on added responsibilities to meet team goal.
Overview
8
8
years of professional experience
Work History
Store Manager
Oscar Wylee
01.2022 - Current
- Rostering shifts
- Approving time sheets
- Staying accountable with area and regional managers
- Emails
- Interviewing/hiring staff
- Sending referral letters for optometrist
- Pretesting patients for refraction and pressure test
- Using lensmeter to check glasses prescription
- Training new staff
- Visual merchandising
- Customer service
- Sales
- Repair glasses
- Cash handling
- Banking
- Operated POS system to complete cash and card transactions
- Hicaps/private health processing
- Administrative duties
- Phone calls
- General cleaning
- Equipment cleaning
- Welcoming/seating Clients
- Stocking products
- Hash counts for stock control
- Postage
- Resolving customer complaints
- Applying Covid-19 safety protocols for the store
Assistant Manager
Oscar Wylee
10.2021 - 01.2022
- Rostering shifts
- Approving time sheets
- Staying accountable with area and regional managers
- Emails
- Interviewing/hiring staff
- Sending referral letters for optometrist
- Pretesting patients for refraction and pressure test
- Using lensmeter to check glasses prescription
- Training new staff
- Visual merchandising
- Customer service
- Sales
- Repair glasses
- Cash handling
- Banking
- Operated POS system to complete cash and card transactions
- /private health processing
- Administrative duties
- Phone calls
- General cleaning
- Equipment cleaning
- Welcoming/seating Clients
- Stocking products
- Hash counts for stock control
- Postage
- Resolving customer complaints
- Applying Covid-19 safety protocols for the store
Optical Dispenser
OPSM
04.2017 - 09.2021
- Customer service
- Sales
- Repair glasses
- Emails
- Sending referral letters for optometrist
- Pretesting patients for refraction and pressure test
- Using lensmeter to check glasses prescription
- Training new staff
- Cash handling
- Banking
- Operated POS system to complete cash and card transactions
- Hicaps/private health processing
- Making appointments
- General cleaning
- Equipment cleaning
- Welcoming/seating Clients
- Stocking products
- Hash counts for stock control
- Medicare checks/health history
- Postage
- Administrative duties
Sales Assistant
Wicked NRG
04.2021 - 06.2021
- Operated POS system to complete cash, card and loyalty program transactions
- Administrative duties
- Helping customers find the right products for them and their goals
- Merchandising
- Stocktake
- Unloading huge palettes of supplement stocks
- Cleaning
- Hospitality duties at the Beans N More coffee shop
- Understanding on diets, nutrition and fitness goals
- Measuring dry good products
Crew Member
Event Cinemas
12.2016 - 02.2017
- Customer service
- Answering calls
- General cleaning
- Stock control
- Podium watch/checking tickets/ monitoring
- Operated POS system to complete cash, card and loyalty program transactions
- Cleaned cinemas between movie showings to restore optimal appearance for guests
- Supervised theaters during movie showings and dealing with disputes over seating
Hair Assistant
Cutterz and Minx
01.2016 - 01.2017
- Sales
- Operated POS system to complete cash, card, and loyalty program transactions
- Assisting hairdressers
- Answering calls
- Making appointments
- General cleaning
- Equipment cleaning
- Washing/blow drying clients hair
- Preparing equipment for hairdressers
- Welcoming/seating clients
- Stocking products
- Making tea and coffee
Education
O'Loughlin Catholic College
2014
Skills
- Customer service
- Teamwork
- Verbal and written communication
- Attention to detail
- Work well individually or in a team
- Building customer loyalty and relationships with business
- Microsoft Office
References
Rino Veldon
P: 0423 300 900
E: Rinoveldon@outlook.com
Anna Tran-Nguyen
P: 0423 460 860
E: a.trannguyen@gmail.com
Timeline
Store Manager
Oscar Wylee
01.2022 - Current
Assistant Manager
Oscar Wylee
10.2021 - 01.2022
Sales Assistant
Wicked NRG
04.2021 - 06.2021
Optical Dispenser
OPSM
04.2017 - 09.2021
Crew Member
Event Cinemas
12.2016 - 02.2017
Hair Assistant
Cutterz and Minx
01.2016 - 01.2017
O'Loughlin Catholic College
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