Kimberly Martin
Port Augusta,SA
Summary
Dynamic Site Manager at BP Rampage with a proven track record in team leadership and site safety. Achieved significant reductions in safety incidents through rigorous inspections and training. Skilled in budgeting and cost savings, fostering strong client relationships, and enhancing team productivity through effective coaching and conflict resolution.
Overview
26
26
years of professional experience
Work History
Site Manager
BP Rampage
Port Augusta, SA
03.2022 - Current
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Resolved issues between employees and customers using company policies.
- Oversaw budget management, consistently delivering projects within allocated financial resources.
- Inspected cleanliness of common areas and offices.
- Improved team productivity with targeted coaching and performance monitoring.
- Managed site logistics to minimize disruptions and maintain clean and safe work environment.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Manager
BP Rampage
Port Augusta, SA
01.2018 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Console/Kitchen
BP Rampage
Port Augusta, SA
01.2018 - 07.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Console Operator
Ampol
Port Augusta, SA
05.2002 - 03.2003
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Console Operator
Shell Station
Port Augusta, SA
05.1999 - 03.2003
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
- Reacted calmly during times of highly stressed or emergency situations.
Education
Year 11
Port Augusta Secondary School
Port Augusta, SASkills
- Team leadership
- Site inspection and management
- Problem-solving
- Quality assurance
- Staff management
- Conflict resolution
- Site safety
- Multitasking and organization
- Customer relationship management
- Flexibility and adaptability
- Documentation and reporting
- Supply ordering
- Shift scheduling
- Inventory management
- Coaching and mentoring
- Business development
- Budgeting and cost savings
- Customer service
Timeline
Site Manager
BP Rampage
03.2022 - Current
Assistant Manager
BP Rampage
01.2018 - 01.2022
Console/Kitchen
BP Rampage
01.2018 - 07.2018
Console Operator
Ampol
05.2002 - 03.2003
Console Operator
Shell Station
05.1999 - 03.2003
Year 11
Port Augusta Secondary School