K I M B E R L Y M O R E Y R A

• Assist & liaise with trade customers, managing inquiries and accounts. Process large-scale trade sales transactions for account holders, handling various documents such as purchase orders, invoices, deliverable orders, and shipping manifests.
• Facilitated multidisciplinary communication between departments to streamline customer trade orders collaboratively.
• Uphold time management timelines to prioritize service of customer needs.
• Manage company resources, oversee the opening and closing of the trade department, and provide customer services.

Administrative Support:

• Assist with day-to-day administrative tasks. Handle phone calls, emails, and other communications related to customer inquiries and project updates.
• Schedule appointments and meetings for the fitout team.
• Update and manage databases with project details and customer information.
• Maintain accurate records of all projects, including contracts, blueprints, purchase orders, and invoices.

• Manage customers and execute the production of custom orders for clients.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Collected, arranged, and inputted information into the database system.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Proactively oversaw residential renovation builds and food industry construction projects, collaborating with subcontractors and building material suppliers in producing design concepts.
• Collated materials catalogues to determine appropriate selection for projects.
• Ensured effective solutions for construction conflicts by closely working with contractors, engineers, and consultants.
• Enhanced project outcomes by incorporating advanced technology into the production of drafting plans and conceptual design work
• Created graphic renderings - ArchiCAD software.
• Facilitated stronger team collaboration by actively engaging in brainstorming sessions and providing valuable feedback on design concepts.