Kimchhay Leng

Key Responsibilities

• Greeted and seated guests, providing excellent customer service and ensuring a welcoming atmosphere.
• Assisted with takeout orders, ensuring order accuracy and timely preparation.
• Addressed guest concerns and complaints with professionalism, contributing to high customer satisfaction.
• Maintained cleanliness and organization of the dining area, resetting tables between seatings.

Achievements

• Reduced wait times during peak hours by implementing more efficient seating and table turnover strategies, enhancing the overall guest experience.
• Improved order accuracy and minimized wait times by streamlining communication between the kitchen and front-of-house staff, contributing to faster service.

Key Responsibilities

• Prepared food items according to KFC's quality standards, ensuring adherence to food safety and hygiene protocols.
• Ensure food items are cooked and available for order at any time.
• Maintained cleanliness and organization in cooking and food prep areas, following sanitation guidelines.
• Sort out the cool room according to the store guideline.

Achievements

• Received praise letters and named team member of the month for outstanding performance and teamwork.

Key Responsibilities

• Cut and processed vegetables with traditional tools and machinery.
• Executed cleaning tasks efficiently in all assigned zones.
• Cleaned factory dishes and bins.
• Prepared salads and other dishes to be packaged.

Achievement

• Increased production efficiency by 10% through streamlining processes and reducing preparation time by 10%.
• Enhanced workplace safety and hygiene practices, achieving a 20% reduction in workplace incidents.