Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal and team working skills. Experienced with Microsoft Office Suite, and not limited to experience in extensive reporting, staff and team assistance and coordination, finances, payroll using different accounting platforms and all other administrative tasks.
Overview
19
19
years of professional experience
Work History
Allied Health Assistance and Support Coordination
BELVISO ALLIED HEALTH ASSIST AND SUPPORT CORDINATION SERVICES - Owner Operator
Townsville, QUEENSLAND
04.2019 - Current
All business administration, accounting and office procedures required to successfully operate.
Assist clients with their individual prescribed activities in rehabilitation and maintenance programs provide by their Exercise Physiologists, Physiotherapists and Occupational Therapist
Provide daily medical assistance procedures to clients ie: wound attendance, skin issues, bowels, bladder/ catheters, medications etc. Record medical vital signs, blood pressure, and patient information in computerized and manual records systems. Implicate new systems when required
Communicate changes in participants conditions and other unit concerns to multidisciplinary teams via reports and a multitude of on-line platforms.
Coordinate care with physicians and other healthcare professionals. Including appointment coordination and scheduling.
Support the Participants team efficiency by maintaining current and accurate clerical paperwork. Including Support Staff Rosters and Shift Routine Planning and advice.
Monitor and maintain medical equipment. Including maintenance and servicing bookings.
Assist in financial NDIS plan management of accounts and lodgment of itemized billing claims.
Assist in Tribunal plan preparation including reporting documents and evidence. Roster Health Care Plan breakdown reports, in both excel format and itemized report format. Attend formal Tribunal meetings with Participants for minute taking and documentation presentation and support.
Organize all travel requirements for Participants and assist with organizing selective goal focused requirements.
Owner / Operator Transport Business
GILMAC TRANSPORT
TOWNSVILLE, QUEENSLAND
09.2005 - Current
Oversee staff hiring and initiate new training requirements.
Set pricing structures according to market and emerging trends. ie: products and services based on costs and competition.
Development of operational procedures and workflow planning. Including Workplace Health and Safety Procedures.
Enhance operational performance by developing effective business strategies, systems and procedures.
Manage operations budgeting and cash flow, financial transaction report allocations, accounts payable and accounts receivable,payroll processing, superannuation and taxation requirements etc.
Resolve issues quickly through meticulous research, quick decision-making and conflict resolution methods with both customers and staff
Confer with customers to understand needs of services required.
Kept records for production, inventory and logistics.
All Administrative duties including but not limited to:- staff long haul travel arrangements, vehicle maintenance and repair scheduling, organizing ongoing training for management and staff for continued working compliances.
Education
Cert - First Aid, Resuscitation And Basic Life Sup
Health Corp
Townsville
2022
Support Coordination Cert
DSC AUSTRALIA
01-2021
Allied Health Assistant - Cert IV
On Fit Training College
On Line
01-2020
NDIS Worker Orientation Module
NDIS
On Line
11.2019
Independent Support Worker - Disability And Aged
Break Through Education
Townsville
09.2019
Massage Therapy Cert
Discovery Massage Australia
Townsville And On Line
01-2018
Diploma of Beauty Therapy
Australian Institute of Applied Science
External
2001
Diploma of Business
Robbie Elsom Satellite College
Townsville And External
1997
Skills
Travel Coordination
Problem Solving Under Pressure
Research
Clerical Support
Workflow Optimization
Invoice Processing
Meetings Planning,Scheduling and Calendar Management
Data Entry / Management
Minute Taking
Filing
Document Control and Information Security
Billing and Coding
Coordination
Prioritization
Administrative Operations and Procedures
Team Player with Relationship and Team Building Experience
General Bookkeeping Skills and Management
Detailed Writing of Reports
Computer Proficiency - inc Excel and Word
Tender Submissions and Contract review's
HOBBIES AND ACTIVITIES
CrossFit
Hiking
Yoga
Mountain Biking
Reading
Camping
OTHER PREREQUISITE'S
Current open drivers license
Current blue card
Current yellow card
Current police clearance
NDIS worker screening check
REFERENCES
Elements Exercise Physiology
Rebecca Mills
Mobile: 0400 479 024
Catalyst Therapy services
Leona Boyle
Mobile: 0400 555 457
The Physio House
Jordan Piggott
Mobile: 0418 974 910
Timeline
Allied Health Assistance and Support Coordination
BELVISO ALLIED HEALTH ASSIST AND SUPPORT CORDINATION SERVICES - Owner Operator
04.2019 - Current
Owner / Operator Transport Business
GILMAC TRANSPORT
09.2005 - Current
Cert - First Aid, Resuscitation And Basic Life Sup
Health Corp
Support Coordination Cert
DSC AUSTRALIA
Allied Health Assistant - Cert IV
On Fit Training College
NDIS Worker Orientation Module
NDIS
Independent Support Worker - Disability And Aged
Break Through Education
Massage Therapy Cert
Discovery Massage Australia
Diploma of Beauty Therapy
Australian Institute of Applied Science
Diploma of Business
Robbie Elsom Satellite College
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