Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Work Experience
Meng Heang TAK M.P.
Clayton, VIC
03.2024 - Current
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Provided secretarial and office management support while building cooperative working relationships.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Server
Shujinko
Glen Waverly, VIC
06.2023 - Current
Provided exceptional customer service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Assisted in training new servers.
Monitored dining room for cleanliness and proper set-up at all times.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Followed health safety guidelines when preparing and serving food products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Research Officer
Techo Startup Center, Ministry of Economy and Finance
Phnom Penh, Cambodia
02.2022 - 02.2023
Conducted primary and secondary research to identify relevant information for project development.
Gathered data from various sources, including online databases, libraries, and interviews with experts.
Conducted surveys, interviews and experimental research to facilitate data analysis.
Prepared comprehensive reports summarizing research findings.
Performed literature reviews to ensure accuracy of results.
Created graphs, spreadsheets and presentation slides to help researchers present findings.
Interpreted results from experiments and surveys to generate meaningful conclusions.
Collaborated with other researchers in developing study designs, methods, and tools for data collection.
Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Education
Master of Arts - International Relations
Deakin University
Melbourne, VIC
06.2021
Bachelor of Arts - International Studies With Honours
Institute of Foreign Languages
Phnom Penh, Cambodia
11.2018
Bachelor of Arts - Business Administration
National University of Management
Phnom Penh, Cambodia
11-2018
Skills
Point of Sale (POS) system operations
Dining customer service
Guest Relations Management
Cash Handling
Regulatory Compliance
Microsoft Office Suite
Social Media knowledge
Administrative operations
Research and Publication
Quantitative and Qualitative Research
Certification
Driver License
Working with Children Check
Languages
Khmer
Native/ Bilingual
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Timeline
Work Experience
Meng Heang TAK M.P.
03.2024 - Current
Server
Shujinko
06.2023 - Current
Research Officer
Techo Startup Center, Ministry of Economy and Finance
02.2022 - 02.2023
Master of Arts - International Relations
Deakin University
Bachelor of Arts - International Studies With Honours