Kim Lonergan
Glenwood,Australia
Summary
Organized professional with expertise in administrative functions, stock control, invoicing, and reporting. Proven ability to collaborate across teams and foster positive stakeholder relationships while achieving objectives. Skilled in delegating tasks to enhance productivity and meet deadlines in fast-paced environments. Strong work ethic and adaptability, with a track record of mastering new skills independently.
Overview
15
15
years of professional experience
Work History
Service Admin and Assistant Advisor
Heartland Motors Castle Hill
06.2024 - Current
- Facilitate customer interactions at service desk, providing prompt assistance.
- Handle service bookings online for Mitsubishi, Suzuki, Kia, and LDV brands.
- Support service advisors with driver way check-ins and afternoon pickups.
- Finalize repair order closures and allocated payments effectively.
- Issue service reminders to maintain client communication.
- Manage warranty documentation and job card processes meticulously.
- Contact customers regarding no-shows to optimize appointment schedules.
- Compose and send survey and thank-you emails for improved customer relations.
Marketing and Admin
BG Industrial Engineering
04.2022 - 11.2023
- Facilitated quotation generation for company director to support project proposals.
- Oversaw invoicing and account management, maintaining financial documentation.
- Utilize Xero for payment allocations to ensure accurate revenue tracking.
- Developed content and templates for marketing, social media, and email campaigns.
- Provided customer service support in internal and counter sales transactions.
- Coordinated ordering of engineering stock along with necessary office consumables.
- Drafted staff letters and memos while handling routine administrative responsibilities.
Stock Controller and Invoicing Clerk
Ford Motor Company
06.2020 - 03.2022
- Managed invoicing processes for new and used vehicles, ensuring timely updates.
- Developed streamlined documentation and filing systems, improving record management.
- Oversaw registration of fleet vehicles, maintaining adherence to legal requirements.
- Reported all new vehicle sales data to Ford for National Association of Automobile Manufacturers.
- Handled the procurement and inventory of marketing materials.
- Arranged employee uniform orders.
- Tracked vehicle shipments and arranged for pre-fitted extras on vehicles as needed.
- Negotiated competitive pricing with Ford suppliers.
Stock Controller
Ford Motor Company
06.2017 - 05.2020
- Managed fleet vehicle registrations and ensured compliance with industry standards.
- Forecasted both supply and demand to align inventory with market needs.
- Reported vehicle sales to Ford, supporting accuracy for National Association of Automobile Manufacturers.
- Arranged tracking fitments and payments to streamline operations.
- Sourced new vehicle stock to meet customer demands effectively.
- Handled preparation of purchase orders for suppliers to maintain timely deliveries.
- Tracked shipments to ensure prompt arrivals.
- Conducted inventory audits for fleet claims, maintaining records.
Stock Controller and Invoice Clerk
Tommy Martin Motors- Super Group
08.2013 - 06.2017
- Facilitated invoicing processes for both new and pre-owned vehicles.
- Registered fleet vehicles, ensuring adherence to regulatory requirements.
- Delivered reports on all new vehicle sales to Opel, Chevrolet, and Isuzu for national oversight.
- Managed ordering of marketing materials alongside stationery supplies.
- Coordinated the arrangement of tracking fitments and payment processing.
- Sourced competitive new vehicle stock through supplier negotiations.
- Configured inventory of new vehicles to align with sales strategies.
- Supported logistical operations.
Invoice Clerk
Tommy Martin Motors
09.2010 - 07.2013
Cashier and Reception
Tommy Martin Motors
02.2010 - 08.2010
Education
Management Diploma -
Wits University
01.2020
NCA -
01.2015
National Senior Certificate -
Krugersdorp High School
Krugersdorp, South Africa01.2009
Skills
- Administrative Management and Support
- Customer service
- Inventory management
- Effective communication
- Stock Control
- Invoicing
- Procurement
- Department Operations Management
- Organizational and Planning Abilities
- Data Management
- Time Management
- Stakeholder Relationship Management
Languages
English
References
- Heartland Motors Castle Hill, Emanuele Cirillo, 0422389949
- BG Industrial Engineering, Dave Human, 0833771040
- Ford Motor Company, Glen Neveling, 0825571791
- Tommy Martin, Marti Pettit, 0834931043
Professional Development
- Wits University Management Diploma, 2019-2020
- NCA, 2015
Attributes
- Organized
- Responsible
- Problem-solving
- Trustworthy
- Honest
- Self-motivated
- Written and verbal communication
- Problem solving
- Team Player
- Detail Oriented
- Adaptability
Timeline
Service Admin and Assistant Advisor
Heartland Motors Castle Hill
06.2024 - Current
Marketing and Admin
BG Industrial Engineering
04.2022 - 11.2023
Stock Controller and Invoicing Clerk
Ford Motor Company
06.2020 - 03.2022
Stock Controller
Ford Motor Company
06.2017 - 05.2020
Stock Controller and Invoice Clerk
Tommy Martin Motors- Super Group
08.2013 - 06.2017
Invoice Clerk
Tommy Martin Motors
09.2010 - 07.2013
Cashier and Reception
Tommy Martin Motors
02.2010 - 08.2010
Management Diploma -
Wits University
NCA -
National Senior Certificate -
Krugersdorp High School
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