Kimmie Nguyen
Vermont South,VIC
Summary
3 years in account management – specializing in maintenance/ facilities. Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Maintenance Co Ordinator Rapid Retail Response
Johns Lyng Group
Doncaster, VIC
02.2023 - Current
- Successfully estimated and managed following projects:
- Uniqlo Planning Preventative Maintenance managing 38 stores across Australia
- PPM including – HVAC, Test and Tagging, Roller shutter doors, Patch and painting, Sewing machine maintenance and cleaning.
- Account Management serval retail stores – Super retail group.
- Managing both reactive and planned preventative maintenance.
- Exceeded sales quota by 76% with won quotes valued at $1.3 million and successfully supervised $1.5 million in projects in FY25.
- Continuous client management and referral to promote business opportunities within new and existing clients with 60% of new leads into the business.
- Collaboratively developed new strategies with sales and marketing to increase penetration into adopting a one-point-of-contact platform on maintenance works.
- Manage internal Project Administrators to issue purchase orders, process invoices and oversee day to day operation of integrated platforms over several clients.
- Reporting on project cost, sales forecasting and debtor management.
- Major Achievements
Director
Lash Monet Studio
12.2020 - Current
- Responsibilities Include:
- Preparing work area to a high level of health and hygiene standard
- Performing thorough tailored client consultations
- Conducting services in compliance with OH&S standards
- Knowledge sharing and upselling after care
- Managing social media content
Client and Sales Manager
VESTRR Designer Dress Hire
06.2019 - 01.2023
- Responsibilities Include:
- General business administration
- Client relationship management/support and conflict resolution
- Curation of Social media content across various platforms
- Management of stock and inventory database
- Reporting and reviewing sales metrics
- Initializing and implementing marketing strategies
- Co-ordinating with freight stakeholders to ensure timely deliveries
- Liaising with brand partners and coordinating showroom meetings
- Co-ordinating with freight stakeholders to ensure timely deliveries
- Liaising with brand partners and coordinating showroom meetings
Education
Diploma - Children's Services
Swinburne University of Technology
Skills
- Consulting
- Customer Relationship Management (CRM)
- Project Management
- Budgeting
- Data Analysis
- Communication
- Negotiation
- Lead Generation
- Strategic Planning
- Shopfitting
- Merchandising
- Installation Projects
- Reporting
- Microsoft Office Proficiency
- Team Leadership
- Time Management & Autonomous Working
- Team Oriented Approach
- Initiative to Problem Solve
- Attention to Detail
- Written Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Vietnamese
Native or Bilingual
Timeline
Maintenance Co Ordinator Rapid Retail Response
Johns Lyng Group
02.2023 - Current
Director
Lash Monet Studio
12.2020 - Current
Client and Sales Manager
VESTRR Designer Dress Hire
06.2019 - 01.2023
Diploma - Children's Services
Swinburne University of Technology