KIMSAY LEANG
Edmondson Park,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Technical Support Specialist – Level 2
renew IT
04.2024 - Current
- Processing and categorising new and used IT Hardware
- Imaging, Configuration and Deployment of IT Hardware
- Secure Sanitisation of IT Hardware
- Troubleshooting and light repair work of IT Hardware including part harvesting
IT Support Technician
Shenzhen Factory
, CAMBODIA
04.2014 - 12.2023
- Installed, configured and maintained hardware and software components of computer systems.
- Assisted in the development and implementation of new processes related to IT support activities.
- Tested new software releases prior to deployment by end-users.
IT Support Specialist
VATTANAC BANK
, CAMBODIA
06.2012 - 04.2014
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
Education
MASTER OF TECHNOLOGY - ENTERPRISE SYSTEMS AND BUSINESS ANALYTICS
FEDERATION UNIVERSITY AUSTRALIA
06.2021
BACHELOR OF BUSINESS ADMINISTRATION - ENTERPRISE MANAGEMENT
ROYAL UNIVERSITY OF LAW AND ECONOMICS
CAMBODIA02.2013
Skills
- Performance Optimization
- Technical Instruction
- Application installations
- Remote desktop services and support
- System Provisioning
- Customer experience management
Timeline
Technical Support Specialist – Level 2
renew IT
04.2024 - Current
IT Support Technician
Shenzhen Factory
04.2014 - 12.2023
IT Support Specialist
VATTANAC BANK
06.2012 - 04.2014
MASTER OF TECHNOLOGY - ENTERPRISE SYSTEMS AND BUSINESS ANALYTICS
FEDERATION UNIVERSITY AUSTRALIA
BACHELOR OF BUSINESS ADMINISTRATION - ENTERPRISE MANAGEMENT
ROYAL UNIVERSITY OF LAW AND ECONOMICS
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