Kinga TShering
Yokine,WA
Summary
Dynamic HR professional with a proven track record at Bhutan Lottery Ltd, adept in health and safety compliance and problem-solving. Detail-oriented and approachable HR professional with a solid foundation in recruitment, employee relations, and HR administration. Skilled in maintaining accurate employee records, supporting policy implementation, and fostering a positive workplace culture. Eager to contribute strong organizational and interpersonal skills in a dynamic HR Officer role.
Overview
13
13
years of professional experience
Work History
Cleaner
MercyCare Early Learning Centre
12.2022 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Manager, Human Resources
Bhutan Lottery Ltd
07.2016 - 01.2022
- Led the full recruitment cycle, including workforce planning, talent acquisition, and onboarding of new employees.
- Developed and implemented HR strategies aligned with overall business objectives.
- Oversaw employee relations, conflict resolution, and performance management processes.
- Managed HR policies, ensuring legal compliance and alignment with organizational goals.
- Supervised payroll, compensation, and benefits administration in coordination with finance.
- Directed training and development initiatives to support staff growth and retention.
- Conducted regular HR audits and maintained accurate, confidential employee records.
- Provided strategic support to senior leadership on organizational development and workforce planning.
- Promoted a positive workplace culture through engagement programs and employee feedback systems.
- Handled disciplinary actions, terminations, and exit interviews professionally and in compliance with labor laws.
Human Resources Officer
College of Science & Technology
05.2012 - 12.2014
- Coordinated recruitment processes including job postings, resume screening, and interview scheduling.
- Maintained and updated employee records in compliance with company policies and labor regulations.
- Assisted in onboarding and orientation programs for new hires to ensure smooth integration.
- Supported the implementation and enforcement of HR policies and procedures.
- Handled employee queries, resolved workplace issues, and promoted a positive work environment.
- Organized staff training sessions and tracked employee development and performance.
- Assisted with payroll preparation and administration of employee benefits and leave tracking.
- Ensured compliance with health, safety, and labor laws within the organization.
- Prepared HR reports and documentation for internal and external audits.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Education
Master - Human Resources Management
Edith Cowan University
Perth, WA02-2024
MBA - Finance
Royal University of Bhutan
Gedu, Bhutan06-2016
Bachelor of Science - Information System And Management
University of Madras
Chennai, India06-2011
Skills
- Time management
- Problem-solving
- Multitasking and organization
- Records management
- Health and safety compliance
Award
Best Employee of the Year (Honorable Mention) – MercyCare Early learning Centre, 2024
Awarded Distinction (80%) in Healthy Work and Wellbeing unit during Master’s program, 2023
Languages
English
Hindi
Nepali
Timeline
Cleaner
MercyCare Early Learning Centre
12.2022 - Current
Manager, Human Resources
Bhutan Lottery Ltd
07.2016 - 01.2022
Human Resources Officer
College of Science & Technology
05.2012 - 12.2014
Master - Human Resources Management
Edith Cowan University
MBA - Finance
Royal University of Bhutan
Bachelor of Science - Information System And Management
University of Madras
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