Resourceful, result-driven and meticulous Manager with over 11 years of experience in inventory control, sales, staff training and development. Seeking for a new challenge to leverage a background in commercial cookery, management and restaurant operations to provide high-quality experience to customers and staff alike. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Creating employee incentive program, increasing sales and customer satisfaction
Track stock levels of foods, supplied and equipment
Create staff schedule to ensure appropriate staffing
Take ownership of budgets and cost control methods to minimize expenses
Hire, train and supervise restaurant employees
Adhere to enforce employee compliance with health, safety and sanitation standard
Address customer needs, comments and complaints
Create the concept of Curbside picking during Covid-19 pandemic, country wide.
Master the digital online ordering platform for the brand country wide.
Managing and compiling weekly and monthly sales report for the brand country wide.
Ensuring interior presentation of the restaurant and standard operating procedure
Decrease food, beverage and business cost through innovations and negotiation.
Track stock levels of food, supplied and equipment
Create staff schedule to ensure appropriate staffing
Address customer needs, comments and complaints
Take Creating employee incentive program, increasing sales and customer satisfaction
Meet the annual sales goals in 2014 and 2015.
Run one of the busiest semi-casual restaurants in Mauritius.
Appointing, monitoring and inducting new staff members
Scheduling shifts and assigning table to waitstaffs
Resolving customers questions
Assuring that the restaurant adheres to pertinent health and safety regulations
Recording all income and expenses and ensuring that cash registers are balanced
Opening and closing restaurant