Motivated and dedicated high school graduate, seeking entry-level employment to further develop skills, gain valuable work experience, and contribute to the success of a small business.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Uhuru Holding Limited
02.2019 - 12.2023
- Managed customer inquiries, ensuring timely and satisfactory resolution.
- Coordinated with suppliers and vendors to ensure smooth operations.
- Maintained inventory records and monitored stock levels to facilitate timely reordering.
- Assisted in the development of marketing strategies to promote business growth.
- Collaborated with team members to improve operational efficiency and customer satisfaction.
- Participated in training programs to enhance skills and knowledge relevant to the business.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Created employee schedules to align coverage with forecasted demands.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Developed strong working relationships with staff, fostering a positive work environment.
Retail Store Manager
Assisted my parents with their small Business Summers
01.2019 - 01.2023
Collaborated with father in running a small family business during school breaks, gaining exposure to various aspects of business operations
Assumed responsibility for customer service, including answering inquiries, resolving issues, and maintaining positive relationships with clients
Assisted with inventory management, restocking, and organizing products, ensuring a streamlined and efficient store environment
Developed strong communication and teamwork skills by working with other employees to complete daily tasks and assignments
Conducted market research stay abreast industry trends competitor strategies adapting store's offerings accordingly maintain a competitive edge.
Managed inventory control, cash control, and store opening and closing procedures.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Bachelor Of Engineering - Engineering (Pre-Engineering)
Edith Cowan College
Joondalup, WA
High School Diploma -
Dawamu Boys Leadership School
Nairobi Kenya
12.2022
Skills
Excellent communication skills, both verbal and written, demonstrated through interactions with customers and colleagues
Strong problem-solving abilities, providing quick and effective solutions to customer concerns or operational issues
Attention to detail, ensuring accuracy in tasks such as inventory management and recordkeeping
Ability to work in fast-paced environment while maintaining a positive and professional attitude
Reliable and dependable, consistently fulfilling responsibilities and attending to tasks in a timely manner
Additional Information
Proficient in MS Office Suite (Word, Excel, PowerPoint) and comfortable using various computer applications., Quick learner, eager to acquire new skills and knowledge to contribute to company objectives., Flexible and adaptable, comfortable working in different roles and learning diverse tasks as required.
References
Available upon request
Timeline
Assistant Manager
Uhuru Holding Limited
02.2019 - 12.2023
Retail Store Manager
Assisted my parents with their small Business Summers
01.2019 - 01.2023
Bachelor Of Engineering - Engineering (Pre-Engineering)
Edith Cowan College
High School Diploma -
Dawamu Boys Leadership School
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