Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Websites
Accomplishments
Timeline
Generic

KINLEY DEMA

Canberra,Australia

Summary

I am a dedicated professional with over a year of administrative experience in aged care, where I honed my empathetic leadership skills as a team leader in a SIL house. My strong background in business, developed through my family's enterprise, complements my customer service skills and understanding of operations. I am passionate about fostering growth and enhancing care quality, making me an excellent fit for an administrative role at AXIS Support. I look forward to bringing my diverse skill set to deliver exceptional client service support while prioritizing the well-being of those serve.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Care Giver

Nurse Next Door/ Caring Approach
Canberra, ACT
04.2025 - Current
  • Facilitated client access to medical appointments and social activities to promote inclusivity.
    Assisted clients with daily tasks and routines, ensuring dependability and stability.
    Cultivated positive, trusting relationships with clients to enhance engagement.

Team Leader / Caregiver

Community Home Australia
Canberra, ACT
12.2022 - 04.2025
  • Transformed experiences of seniors with dementia in high-care facilities.
    Built strong connections to support emotional and mental health of residents.
    Mentored team members, leading to improved caregiving delivery.
    Designed and implemented individualized programs focused on personal interests.
    Engaged with stakeholders to coordinate efficient transitions in care.

Teacher & Counsellor

Utpal Higher Secondary School
Paro, Bhutan
08.2020 - 07.2022
  • Designed dynamic classroom settings to facilitate learning in English and Economics.
    Served as a counselor during pandemic, offering essential guidance and support.
    Encouraged active participation through interactive teaching methods.
    Supported students' emotional well-being during unprecedented challenges.

Business Administrator

kkk_creations5 - Tiktok Account
Paro, Bhutan
01.2011 - 07.2022
  • Assisted in daily operations by engaging in various tasks and design projects.
    Gained valuable experience handling counter operations during school breaks.
    Delivered exceptional customer service to enhance client satisfaction.
    -Currently I contributes to design initiatives and participated in decision-making process.

Education

High School Diploma -

Kirana College, Online Self-paced
Suite 3, Ground Level/5 Murray Rose Ave, Sydney Ol
04-2027

Master of Education - Educational Leadership

University of Canberra
Bruce, ACT
01.2024

Certificate 3 - Aged Care & Individual Support in Ageing/Disability

Australian Community and Management College
Parramatta, NSW
01.2022

Bachelors - Sustainable Development in Social Science & Economics & Planning

College of Natural Resources
Punakha, Bhutan

Skills

  • Administrative expertise
  • Microsoft Office proficiency
  • Communication skills
  • Organizational skills
  • Continuous learning
  • Professional demeanor
  • Technological proficiency
  • Person-centered approach expertise
  • Client service efficiency

Certification

  • Certificate of Completion in Masters in Education Studies, University of Canberra, 2025.
  • Certificate III, Completion in Aged Care and Individual Support, 2022.

Languages

English, Bhutanese, Hindi, Nepali, Japanese, Tibetan

References

Reference available upon request

Accomplishments

Awarded Best Team Member, Community Home Australia, 2023.

Timeline

Care Giver

Nurse Next Door/ Caring Approach
04.2025 - Current

Team Leader / Caregiver

Community Home Australia
12.2022 - 04.2025

Teacher & Counsellor

Utpal Higher Secondary School
08.2020 - 07.2022

Business Administrator

kkk_creations5 - Tiktok Account
01.2011 - 07.2022

High School Diploma -

Kirana College, Online Self-paced

Master of Education - Educational Leadership

University of Canberra

Certificate 3 - Aged Care & Individual Support in Ageing/Disability

Australian Community and Management College

Bachelors - Sustainable Development in Social Science & Economics & Planning

College of Natural Resources

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