Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Timeline
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Kinley Wangmo

Darwin,NT

Summary

Hey there, I’m Kinley Wangmo, your potential retail partner-in-crime! Picture this: you stroll into the store, and there I am, armed with a smile as radiant as a clearance sign and a personality as effervescent as a shaken soda can. My mission? To turn every shopping trip into a memorable adventure! From offering product recommendations with flair to infusing each interaction with a dash of humour, I'm all about making retail therapy feel like a joyous journey. Let’s team up and sprinkle some retail magic together!

Overview

2
2
years of professional experience

Work History

Sales and Promotional Staff

Mesh Marketing, Nespresso
12.2023 - Current
  • Represented and demonstrated Nespresso coffee machines in stores like Harvey Norman and The Good Guys.
  • Educated the customers about the range of coffee machines, capsules and accessories.
  • Updated the sales on POS and gathered feedback and insights from customers to provide valuable market intelligence to the Nespresso marketing team.
  • collaborated with the retail partners to optimize product placement, merchandising and sale strategies to drive sales.
  • Made customers feel welcomed and valued by offering coffee and making chats over a coffee which shoots up sales.

Sales Assistant

Surf Dive N Ski
11.2023 - 02.2024
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Increased sales by building strong customer relationships and providing excellent service.

Crew Member

McDonald's
07.2023 - 02.2024
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Sales Assistant

Just Jeans
10.2023 - 12.2023
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Front Desk Administrator

Bhutan Blue Pearl Travel
01.2023 - 06.2023
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Collected, validated, and distributed information to employees.
  • Prepared weekly employee work schedules to meet operational needs.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Hotel Receptionist

Hotel Migmar
01.2022 - 12.2022
  • Developed strong rapport with guests through active listening, empathetic responses, and consistent follow-up on requests or concerns.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Prepared reports on guest satisfaction levels and other metrics.
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.

Education

High School Diploma -

Yangchenphug Higher Secondary School

Bachelors of Software Engineering Honours - Computer Software And Media Applications

Charles Darwin University
Casuarina, NT
07.2027

Skills

  • Good problem solving
  • Communication
  • Team Management
  • Relationship Building
  • Technical knowledge
  • Multitasking
  • Attention to detail
  • Customer service

Languages

English
Full Professional
Dzongkha
Native or Bilingual

Personal Information

Age: 18

References

  • Mrs. Yeshey choden, Head supervisor, Hotel Migmar, Ychoden306@gmail.com, +975 17417444
  • Mrs. Sonam Tshomo, CEO, Bhutan Blue Pearl Travel,sonam666sonam@gmail.com, +975 77452323
  • Mr. Anish Sapkota, Manager, Darwin Central McDonald's, 040889810702
  • Mrs. Michelle, Manager, Just Jeans Casuarina, 0889272171
  • Mrs. Emma Ross, Manager, Surf Dive n Ski Darwin Waterfront, 0889427680
  • Mr. Sebastien Cabrol, Marketing Manager, Mesh Marketing, Sebastiencabrol@meshmarketing.com.au

Timeline

Sales and Promotional Staff

Mesh Marketing, Nespresso
12.2023 - Current

Sales Assistant

Surf Dive N Ski
11.2023 - 02.2024

Sales Assistant

Just Jeans
10.2023 - 12.2023

Crew Member

McDonald's
07.2023 - 02.2024

Front Desk Administrator

Bhutan Blue Pearl Travel
01.2023 - 06.2023

Hotel Receptionist

Hotel Migmar
01.2022 - 12.2022

High School Diploma -

Yangchenphug Higher Secondary School

Bachelors of Software Engineering Honours - Computer Software And Media Applications

Charles Darwin University

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Kinley Wangmo