Kinley Zangmo
St James,Australia
Summary
IT professional with expertise in telecommunication networks, information security, and system administration. Demonstrated success in designing secure IT infrastructures and ensuring compliance with global standards such as ISO 27001 and PCI DSS. Proficient in translating business requirements into effective solutions and optimizing workflows using advanced technologies including Cisco, AWS, and Microsoft. Strong problem-solving skills and a focus on driving operational efficiency through innovative IT strategies.
Overview
7
7
years of professional experience
Work History
IT Intern (Infrastructure Engineer and Business Analyst)
EnvEng Group
Clarkson, Australia
07.2024 - 11.2024
- Collaborated on the ECMS project using SCRUM to define user stories, manage the backlog, and deliver iterative solutions, optimizing workflows and aligning deliverables with stakeholder needs
- Analyzed business workflows, designing process optimizations that enhanced efficiency and reduced costs
- Supported infrastructure projects, including network architecture enhancements, Cloudflare integration, and security improvements
- Reconfigured routers and firewalls, resolving network traffic issues and optimizing performance
- Conducted IT hardware, software, and license audits, maintaining a centralized asset register in SharePoint
- Prepared technical documentation and provided recommendations for business continuity and governance controls
Information Security Lead
DK Limited (A Royal Project under His Majesty’s Secretariat)
Thimphu, Bhutan
12.2021 - 02.2023
- Designed hybrid on-premises and AWS-cloud network architecture for the company
- Designed and enforced security policies, processes, and procedures in alignment with global standards to ensure compliance and protect sensitive information
- Developed and implemented Business Continuity Plans to maintain operations during disruptions and ensure rapid recovery from cyber incidents
- Conducted internal and external security audits to identify and address vulnerabilities
- Managed security tools, including firewalls, IDS, and encryption protocols, to safeguard organizational data
- Delivered cybersecurity training and awareness programs to staff, promoting best practices
- Provided regular reports on security posture and improvement initiatives to senior leadership
- Managed and maintained the security of local area networks (LAN), wide area networks (WAN), wireless networks (WLAN), and AWS cloud services
Telecommunication Network and Information Security Engineer
Royal Monetary Authority of Bhutan (Central Bank)
Thimphu, Bhutan
12.2019 - 12.2021
- Enforced security guidelines aligned with ISO 27001:2013 and PCI DSS v3.2.1 standards
- Led independent evaluations for the SWIFT Customer Security Programme (CSP)
- Spearheaded the development of robust ICT infrastructure, ensuring seamless network connectivity for the organization and external partners including ISPs
- Enhanced the data centre to improve performance and reliability
- Managed critical payment systems (BFS, SWIFT, and BIRT) on Linux and Windows platforms
- Administered Microsoft Office 365, the organization’s email system, Active Directory, and domain controllers
- Provided technical support to end users, resolving issues and ensuring smooth operations
- Conducted technical and commercial negotiations to optimize outsourcing efficiency
Computer Network and Security Engineer
Zealous Systems Private Limited
Thimphu, Bhutan
03.2018 - 09.2019
- Undertook various network and security projects across government and corporate agencies
- Installed and configured network devices of various vendors
- Revamped client networks to enhance scalability, performance, and security
- Designed and implemented routing (OSPF, BGP) and switching (VLANs, STP) for improve network
- Deployed Check Point and FortiGate Unified Threat Management solutions (IDS/IPS, firewall, zero-day protection) across multiple client locations
- Configured secure wireless LANs for various offices using Ruckus and Ubiquiti Networks
- Converted standalone next-generation firewalls into distributed setups for enhanced infrastructure
- Collaborated with systems engineers to deploy multi-OS environments on client servers
- Provided after-sales support for Juniper, Cisco, Check Point, FortiGate, and Ruckus technologies
Education
Master of Information and Technology - Cyber Security & Networking
Murdoch University
Perth, Western Australia11.2024
Bachelor of Science - Computer Science
Sherubtse College, Royal University of Bhutan
Trashigang, Bhutan07.2017
Skills
- Leadership and initiative
- Problem-solving and analysis
- Professional communication
- Attention to detail
- Critical thinking
- Adaptability
- Time management
- Work ethic
- Team collaboration
- Independent work capability
- Network design and security
- AWS cloud services expertise
- Cybersecurity frameworks knowledge
- Routing and switching skills
- Incident response and forensics
- Business analysis proficiency
- Technical support expertise
- Python programming proficiency
- IT asset management strategies
- Cloudflare knowledge
- Virtualization and SDN expertise
References
References available upon request.
Timeline
IT Intern (Infrastructure Engineer and Business Analyst)
EnvEng Group
07.2024 - 11.2024
Information Security Lead
DK Limited (A Royal Project under His Majesty’s Secretariat)
12.2021 - 02.2023
Telecommunication Network and Information Security Engineer
Royal Monetary Authority of Bhutan (Central Bank)
12.2019 - 12.2021
Computer Network and Security Engineer
Zealous Systems Private Limited
03.2018 - 09.2019
Master of Information and Technology - Cyber Security & Networking
Murdoch University
Bachelor of Science - Computer Science
Sherubtse College, Royal University of Bhutan
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