Kinzang Wangmo
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
KUENLHA CONSTRUCTION
02.2020 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
Salesperson
TASHI NORLING ENTERPRISE
11.2017 - 01.2020
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Survey Interviewer
MINISTRY OF LABOUR AND HUMAN RESOURCES
08.2012 - 05.2016
- Followed scripted questionnaires verbatim to collect research data.
- Performed data entry, electronic data collection and tracing to support [Type] research.
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
- Prepared reports of findings by illustrating data graphically and translating complex findings into narrative format.
- Adjusted scripts to better target needs and interests of specific individuals.
Education
Bachelor of Arts - Political Science
DELHI UNIVERSITY
DELHI,INDIA05.2012
Skills
- Verbal and Written Communication
- Availability Record Keeping
- Issue Handling
- Performance Improvement
- Greeting and Seating Clients
- Manage Files
- Room Assignments
- Reminder Calls
- Preparing Memos
- Visitor and Customer Relations
- Listening Skills
- Sorting and Labeling
- Keenness
- Greet Visitors
- Expense Reporting
Timeline
Front Desk Receptionist
KUENLHA CONSTRUCTION
02.2020 - 04.2023
Salesperson
TASHI NORLING ENTERPRISE
11.2017 - 01.2020
Survey Interviewer
MINISTRY OF LABOUR AND HUMAN RESOURCES
08.2012 - 05.2016
Bachelor of Arts - Political Science
DELHI UNIVERSITY
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