Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Kira Anderson

Bray Park,QLD

Summary

After successfully completing Year 12 and working multiple jobs since then, I am looking to pursue a different field of employment to further my work experience. I am an outgoing and friendly person and I thrive on helping people to the best of my ability. Having worked in 3 different jobs since 2017, I have learned a great deal about working effectively within a team as well as independently. In my role at BWS, I am often on by myself . i have adapted quite well to the independence. I have found i always maintain a positive attitude in the workplace. I am also a very honest and loyal person towards the company. I have learned to leave my home life at home, when I am at work and keep a positive attitude to better help customers. My experience with working has taught me how to communicate effectively. Becoming a mother has also taught me a lot of valuable skills for the workforce such as, responsibility, communication, time management, organisation skills, problem solving and many more. I am very reliable, and always show up on time. I always try to use my initiative where I can. Whilst I follow rules set out for me, I understand it is important to use common sense to get things done in an efficient manner.

Overview

12
12
years of professional experience

Work History

Store Assistant

BWS
Brisbane, QLD
09.2020 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash and counting change.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers entering store and offered assistance with requirements.
  • Operated POS system to process payments and provide receipts.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • unload deliveries and pack them in the correct place in the store.

Customer Stylist

Universal Store
Brisbane, QLD
11.2019 - 01.2020
  • Recovery (Tidying and replacing stock)
  • Field customer enquiries
  • Customer Service
  • Styling Customers
  • Monitored current trends to understand fashions and better serve customer needs.

Counter Staff

IGA Brighton
Brighton, QLD
08.2017 - 12.2019
  • Accurately operated cash register to process customer payments. ( cash & EFTPOS )
  • Field customer enquiries
  • Handle and serve food
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Helping Hand

Bracken Ridge Child Care Centre
Bracken Ridge QLD
01.2012 - 01.2014
  • (Mother worked there)
  • Helped with feeding the kids
  • Cleaning
  • Supervising play
  • Performed manual labor and random jobs to help teams accomplish goals.

Education

Cert III in Vocational Pathways Cert I & Cert II in Business Cert III in Fitness Barista Course RSA Certificate RSG Certificate Fresh Start Personal Development Program -

Sandgate District State High School
Brisbane, QLD
11.2018

Skills

  • Excellent customer service skills
  • Working independently and as a team
  • Great Organisation skills
  • Reliable and responsible
  • Always have a positive attitude
  • Great communicating skills
  • Great initiative

Hobbies

I love to go camping with family and friends especially on the beach, I really enjoy movies and going to the cinemas with my family and friends, one of my favourite things to do is play card/ board games with friends and family, it brings me a lot of joy. And I love taking my son on walks as I love the fresh air and he loves the outdoors. 

References

Zane Raffin - 0422 581 809

Jessica Roberts - 0421 472 545

Jayde Vernon - 0423 862 441 

Timeline

Store Assistant

BWS
09.2020 - Current

Customer Stylist

Universal Store
11.2019 - 01.2020

Counter Staff

IGA Brighton
08.2017 - 12.2019

Helping Hand

Bracken Ridge Child Care Centre
01.2012 - 01.2014

Cert III in Vocational Pathways Cert I & Cert II in Business Cert III in Fitness Barista Course RSA Certificate RSG Certificate Fresh Start Personal Development Program -

Sandgate District State High School
Kira Anderson