Kira Forster
Cordalba,QLD
Summary
Compassionate Personal Carer with extensive experience at BLUECARE, skilled in dementia care and emotional support. Proven ability to enhance patient well-being through exceptional personal hygiene assistance and recreational activities. Recognized for building strong relationships with clients, ensuring comfort, and effectively managing time in high-pressure situations. CPR certified, bluecard and NDIS screening card. Dedicated to delivering quality care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Carer Assistance
BLUECARE Home Care
01.2021 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
Cleaner
Eco Lodge
01.2019 - 12.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
Cleaner
Kira Forster
08.2017 - 01.2019
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Receptionist
Childers Glass
01.2015 - 12.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Education
Certificate 3 In Individual Support - Persoanl Care
Strategix
Bundaberg10.2021
Certificate III - Cleaning Operations
Strategix
Bundaberg, QLD11.2020
Skills
- Dementia care
- Personal hygiene assistance
- Recreational activities
- Transportation assistance
- Bathing assistance
- Emotional support
- CPR certified
- Palliative care
- Time management
- Respectful and compassionate
- Multitasking and organization
- Elderly care
- Patient care
- Medication administration
Certification
NDIS screen card
Bluecard
First aid and CPR
Timeline
Personal Carer Assistance
BLUECARE Home Care
01.2021 - Current
Cleaner
Eco Lodge
01.2019 - 12.2019
Cleaner
Kira Forster
08.2017 - 01.2019
Receptionist
Childers Glass
01.2015 - 12.2015
Certificate 3 In Individual Support - Persoanl Care
Strategix
Certificate III - Cleaning Operations
Strategix