Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kira Hellema

Seville

Summary

Offering strong interpersonal skills and natural ability to engage with customers in retail setting. Brings understanding of POS systems and sales techniques, along with skills in communication and teamwork. Eager to learn and develop in new environments.

Overview

4
4
years of professional experience

Work History

Retail Assistant

IGA Supermarket
09.2021 - Current
  • Used POS system to process sales
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.

Seasonal Worker

Tesselaar Tulip Festival/ Kabloom Festival
03.2023 - 04.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

VCE Completion -

Mount Evelyn Christian School
Mount Evelyn, VIC
11-2024

Bachelor of Nursing/ Bachelor of Midwifery -

Deakin University
Burwood, VIC
01-2028

Skills

  • Customer service
  • POS system operation
  • Complex Problem-solving
  • Adaptability and resilience
  • Customer assistance
  • Patience and empathy
  • Time management capabilities

Timeline

Seasonal Worker

Tesselaar Tulip Festival/ Kabloom Festival
03.2023 - 04.2024

Retail Assistant

IGA Supermarket
09.2021 - Current

VCE Completion -

Mount Evelyn Christian School

Bachelor of Nursing/ Bachelor of Midwifery -

Deakin University

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Kira Hellema