Summary
Work History
Education
Skills
Timeline
Babysitter

Kira Hicks

Bendigo,VIC

Summary

Dedicated professional with experience as a Babysitter and Customer Service Cashier, excelling in problem-solving and communication. Recognized for maintaining a welcoming environment and resolving customer concerns with empathy, enhancing loyalty. Proven reliability and strong work ethic, ensuring children's well-being and satisfaction in high-pressure situations.

Work History

Babysitter

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.

Customer Service Cashier

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

No Degree -

Eaglehawk Secondary College
Bendigo, VIC
10-2020

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability
  • Active listening
  • communication
  • multi-tasking
  • attention to detail
  • Behaviour management

Timeline

Babysitter

Customer Service Cashier

No Degree -

Eaglehawk Secondary College

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Kira Hicks