Kira Locs
Eynesbury,VIC
Summary
With a decade-long career spanning diverse roles in the logistics industry, including Export Seafreight Procurement Manager, Operations Manager, Customer Service Representative, Sales & Pricing Coordinator, and Sales Support Executive, I am equipped with a broad skill set and an in-depth understanding of the logistics industry.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Outside the Box Logistics
09.2022 - 11.2023
- Maintaining communication with overseas agents and local clients to ensure cargo is transferred in timely and cost-effective manner and within the clients’ required deadlines.
Sales Support Executive
C.T. Freight PTY LTD
04.2020 - 11.2021
- Assists the Sales Team by preparing, routinely updating, and reviewing pricing structures for both customers and suppliers.
Export Seafreight Procurement Manager
Seaway Logistics
12.2019 - 03.2020
- To oversee, facilitate, and diligently monitor all negotiations conducted within the Australian region with our esteemed shipping line partners.
Operations Manager – Rural / Trade & Pricing
Seaway Logistics
07.2018 - 12.2019
- Overseeing the Rural Operations Department to consistently deliver exceptional customer service and maintain efficiency in freight movement
Sales & Pricing Coordinator
Seaway Logistics
06.2017 - 07.2018
- Establish, cultivate, and enhance sales and pricing information resources for the sales team, facilitating the achievement of effective outcomes.
Export Logistics Coordinator
Seaway Logistics
04.2012 - 06.2017
- Accountable for managing end-to-end export Seafreight shipments to fulfill customer requirements effectively.
Customer Service Team Leader
MISC Agencies Australia
01.2008 - 01.2012
- Responsible for ensuring the continuity of customer service and coordination of duties between all customer service staff.
Education
Bachelor of Business (International Trade) -
Victoria University of Technology
01.2007
Advanced Diploma of International Business -
Victoria University of Technology
01.2005
Skills
- Excellent communication and interpersonal skills
- Customer relationship management
- Strategic sales support & pricing analysis
- Operations & procurement management
- Contract negotiation & vendor management
- Team leadership & training
- Proficient in logistics software Cargowise & MS office suite
- Able to work in a high demanding environment to meet customer deadlines including time critical tasks
- Ability to effectively analyse performance data
References
Available upon request.
Timeline
Customer Service Representative
Outside the Box Logistics
09.2022 - 11.2023
Sales Support Executive
C.T. Freight PTY LTD
04.2020 - 11.2021
Export Seafreight Procurement Manager
Seaway Logistics
12.2019 - 03.2020
Operations Manager – Rural / Trade & Pricing
Seaway Logistics
07.2018 - 12.2019
Sales & Pricing Coordinator
Seaway Logistics
06.2017 - 07.2018
Export Logistics Coordinator
Seaway Logistics
04.2012 - 06.2017
Customer Service Team Leader
MISC Agencies Australia
01.2008 - 01.2012
Bachelor of Business (International Trade) -
Victoria University of Technology
Advanced Diploma of International Business -
Victoria University of Technology
Similar Profiles
Raul MachadoRaul Machado
Driver at E Box Logistics USA LLCDriver at E Box Logistics USA LLC
Blake ScogginsBlake Scoggins
Forklift Operator at Out of the Box LogisticsForklift Operator at Out of the Box Logistics
Geoff MilsomGeoff Milsom
Alberta Operations Manager at The Organic Box / Freshpath LogisticsAlberta Operations Manager at The Organic Box / Freshpath Logistics