Kira Locs
Eynesbury,VIC
Summary
With a decade-long career spanning diverse roles in the logistics industry, including Export Seafreight Procurement Manager, Operations Manager, Customer Service Representative, Sales & Pricing Coordinator, and Sales Support Executive, I am equipped with a broad skill set and an in-depth understanding of the logistics industry.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Outside the Box Logistics
2022.09 - 2023.11
- Maintaining communication with overseas agents and local clients to ensure cargo is transferred in timely and cost-effective manner and within the clients’ required deadlines.
Sales Support Executive
C.T. Freight PTY LTD
2020.04 - 2021.11
- Assists the Sales Team by preparing, routinely updating, and reviewing pricing structures for both customers and suppliers.
Export Seafreight Procurement Manager
Seaway Logistics
2019.12 - 2020.03
- To oversee, facilitate, and diligently monitor all negotiations conducted within the Australian region with our esteemed shipping line partners.
Operations Manager – Rural / Trade & Pricing
Seaway Logistics
2018.07 - 2019.12
- Overseeing the Rural Operations Department to consistently deliver exceptional customer service and maintain efficiency in freight movement
Sales & Pricing Coordinator
Seaway Logistics
2017.06 - 2018.07
- Establish, cultivate, and enhance sales and pricing information resources for the sales team, facilitating the achievement of effective outcomes.
Export Logistics Coordinator
Seaway Logistics
2012.04 - 2017.06
- Accountable for managing end-to-end export Seafreight shipments to fulfill customer requirements effectively.
Customer Service Team Leader
MISC Agencies Australia
2008.01 - 2012.01
- Responsible for ensuring the continuity of customer service and coordination of duties between all customer service staff.
Education
Bachelor of Business (International Trade) -
Victoria University of Technology
01.2007
Advanced Diploma of International Business -
Victoria University of Technology
01.2005
Skills
- Excellent communication and interpersonal skills
- Customer relationship management
- Strategic sales support & pricing analysis
- Operations & procurement management
- Contract negotiation & vendor management
- Team leadership & training
- Proficient in logistics software Cargowise & MS office suite
- Able to work in a high demanding environment to meet customer deadlines including time critical tasks.
- Ability to effectively analyse performance data
References
Available upon request.
Timeline
Customer Service Representative
Outside the Box Logistics
2022.09 - 2023.11
Sales Support Executive
C.T. Freight PTY LTD
2020.04 - 2021.11
Export Seafreight Procurement Manager
Seaway Logistics
2019.12 - 2020.03
Operations Manager – Rural / Trade & Pricing
Seaway Logistics
2018.07 - 2019.12
Sales & Pricing Coordinator
Seaway Logistics
2017.06 - 2018.07
Export Logistics Coordinator
Seaway Logistics
2012.04 - 2017.06
Customer Service Team Leader
MISC Agencies Australia
2008.01 - 2012.01
Bachelor of Business (International Trade) -
Victoria University of Technology
Advanced Diploma of International Business -
Victoria University of Technology
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